Eye Care Liaison Officer (ECLO) - Fife

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You will have the ability to work in different hospital locations as required.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

As an RNIB ECLO, you will also complete the RNIB & City University Eye Clinic Support Studies qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIBs priority of no diagnosis without support.

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year plus bank holidays which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11 percent and a rewards platform with employee discounts across over 800 retailers.

Please see the attached formatted job description and person specification for the tasks of the role.

To be considered, candidates are required to submit their CV and a Supporting Statement which responds to the following:

Question 1- What interests you about being an ECLO and what skills and qualities do you feel you would bring to the role?

Question 2 -Using examples, tell us about your experience in delivering advice or information services.

Question 3 -Using examples, demonstrate how you have worked with people using person-centred care approach.

Question 4 -Using examples, tell us how you have worked with colleagues across health, social care or community services demonstrating your understanding of each professionals role.

Question 5 - Using examples and highlighting your communication styles and skills, tells us about your experience of influencing or motivating other professionals, resulting in positive outcomes for customers.

Question 6 - Using examples please demonstrate your IT Literacy, knowledge of Microsoft Office 365 and your understanding of the importance of Information Governance in handling customer records.

Qualifications

Essential: - Please see the attached formatted job description and person specification for the tasks of the role.