NHSCloses in 13 days

Expert by Experience

Active Care Group

Birmingham, B30 3LNView on map(opens Google Maps in a new tab)

Salary

Negotiable

Contract

Permanent

Hours

Not specified

Closing date

1 November 2026

13 days left

Job description

Come and join one of the UKs largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for...

We welcome applications from anyone who has accessed mental health services and feels able to use their experience to help improve the quality of care and support available to others.

If you are passionate about improving mental health services and want to use your lived experience to help shape the care that others receive, we'd love to hear from you.

To apply, please submit an expression of interest telling us about your experience of using mental health services and why you are interested in becoming an Expert by Experience. You can submit this via the Apply Now button above or, alternatively, you can email us atKarishma.dua@activecaregroup.co.uk.

What you'll be doing

  • Working with the Hospital Director and senior leadership team to review and develop services from a patient perspective.
  • Sharing your lived experience to help colleagues better understand the experiences of those accessing mental health services.
  • Supporting training, induction and awareness sessions for colleagues.
  • Contributing to the development of policies, procedures and service improvement initiatives.
  • Taking part in recruitment activities and interview panels, helping us identify candidates who demonstrate the values and qualities that matter most to patients.
  • Acting as an advocate for patient voice, ensuring lived experience is represented in discussions and decision-making.

Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.

Experience

Essential

  • Have personal experience of accessing mental health services.
  • Feel comfortable sharing their experiences in a thoughtful, constructive and positive way.
  • Are passionate about helping improve services and outcomes for others.
  • Have good communication and listening skills.
  • Can work collaboratively with a range of people, including healthcare professionals and senior leaders.
  • Understand the importance of dignity, respect, equality, diversity and person-centred care.
  • Are able to reflect on their experiences and use them to support meaningful change

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

24 September 2026

Last checked

28 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

ACG
Active Care Group

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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