Expenses & EASY System Team Leader

• Lead, motivate and develop the Expenses & EASY System Team, ensuring a high-quality, customer-focused service is delivered and performance targets are achieved.
• Act as the lead administrator for the EASY platform, managing user access, system security, electronic forms, workflows, upgrades, testing and system developments.
• Oversee the administration and audit of expenses processes, ensuring compliance with Trust policies, financial controls, audit requirements and statutory regulations.
• Produce and analyse management information, performance metrics and compliance reports to support operational management and service improvement.
• Work collaboratively with managers, employees, Payroll, Finance, HR, Digital Services and external suppliers to resolve issues, implement improvements and enhance system functionality.
• Lead on data quality, process reviews and continuous improvement initiatives, identifying opportunities to streamline processes through automation and digital solutions.
• Provide specialist advice, guidance and training to system users, promoting best practice and ensuring effective utilisation of the EASY system across the organisation.
• Ensure accurate documentation, procedures and audit records are maintained, supporting internal and external audits and compliance reviews.

Essential

• Educated to Diploma level in administration or significant relevant experience.
• Evidence of continuing professional development.
• Advanced IT or systems administration training.

Essential

• Experience of administering electronic systems
• Experience of supervising or leading staff
• Experience of delivering customer-focused services
• Experience of producing reports and analysing data
• Experience of developing processes and procedures.
• Experience of working within procedures and compliance frameworks.

Desirable

• Experience of expenses administration.
• Experience of auditing transactions or claims.
• Experience of forms administration.
• NHS experience.
• Experience of payroll, HR or finance systems.

Essential

• Strong IT and systems administration skills.
• Excellent organisational skills.
• Ability to prioritise workloads effectively.
• Good attention to detail and accuracy.
• Ability to work independently and as part of a team.

Essential

• Knowledge of NHS Agenda for Change terms and conditions
• Understanding of payroll and HR processes
• Knowledge of NHS travel and expenses processes.
• Knowledge of data quality principles.
• Experience of producing performance reports.
• Understanding of Information Governance and Data Protection requirements.