Employee Relations Manager

Key Relationships

Internal

External

Employee Relations Case Work

To be the focal point for Clinical Group/Divisional leads on all employee relations matters, providing detailed guidance on the interpretation of Trust policies and procedures and employment legislation.

Advise on all employee relations cases in a proactive and timely manner, i.e. Disciplinary, Grievance, Capability, Absence, Fixed term contracts and redundancy matters up to and supporting at hearings including appeal level, including supporting with Medical cases.

Oversee and lead all Employment Tribunal claims as first point of contact for Trust legal provider, liaising with Trust managers/representatives with preparation of documents and defense against such claims.

To support the team in the management of a mixed case load to determine short-term and long-term strategies with the objective of reaching case resolution without delay.

To promote, encourage and support team colleagues in embedding Just Culture principles to enable informal resolution wherever possible.

To develop employee relations interventions to underpin the skill and competencies of managers in people management which may include workshops i.e. Just Culture, Investigations, Fixed Term Contracts

To deputise for the Head/Deputy of Employee Relations at Safeguarding Allegation meetings and providing HR advice.

To ensure that the HR data collection system is utilised effectively and to be accountable for updating caseload management progress.

People Management

To support team-working by ensuring that individual effort is coordinated with other team members within the People Directorate to meet overall team goals.

Conduct regular 1:1s with team members to discuss health & wellbeing, support required, development required, case load and overall performance.

To manage a team, ensuring all team members have a voice in the development of the employee relations service offer.

Facilitating positive learning from case work ensuring feedback is provided to team members in a balanced and supportive way to improve the service.

To maximise the potential of all team members and to ensure that all team members have a meaningful appraisal/personal development plan that includes feedback to the individual from a selection of internal customers and team members.

Reporting, Training and Interventions

To ensure the provision of employee relations data that underpin local management of employment issues and Trust-wide understanding of trends and key issues.

To proactively identify policy development opportunities and work in conjunction with the Head of Policy and Partnership to lead and develop Trust ER policies and procedures, including the researching of best practice.

To support the development and training of managers in key HR matters such as absence management, by delivering shared learning events and day training courses in conjunction with, Organisational Development, Leadership & Talent.

To lead and participate in the initiation and discussion of new ideas to enhance the employee relations service.

Ensure equality and diversity and inclusion is underpinned in all areas of the HR services provided.

To review cases and be a key collaborator using qualitative and quantitative data to identify emergent themes to support proactive interventions across the People Directorate including Equality, Diversity and Inclusion, Organisational Development, Leadership & Talent and Occupational Health as well as the People embedded teams.

Guy's and St Thomas' NHS Foundation Trust comprise five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, and neighbouring NHS organisations, local authorities and charitable bodies and GPs.

Skills

Experience

Education and qualifications