Emergency Department Receptionist

post holder will be required to participate in a 7 day rota with variable shift

patterns to cover UEC Directorate 24 hours per day, 365 days a year.

Receptionist role involves working alongside the ED Clinical Staff, Porters,

Domestic staff and administrative staff, supporting the effective delivery of

patient care.

high priority tasks are booking patients into Meditech on arrival to the

relevant waiting area. This includes ambulance arrivals (need to be prioritised

to minimise handover delays but can be difficult with a queue of patients at

reception); self-presentations; GP referrals; 111 referrals and SDEC

streamed/GP or follow up patients.

role requires training in a broad range of skills to undertake care of patients

as appropriate to the ED environment. They will be expected to liaise with

other professionals and specialities as required and complete necessary

documentation relating to patients, including any ad hoc requirements.

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,

and it poses a risk to the integrity of your individual recruitment process, we

may withdraw your application at any stage of the process.

Skills and Knowledge

Desirable: - NHS experience

Qualifications

Desirable: - Knowledge of Medical Terminology; - Knowledge of V6 system

Experience

Essential: - Ability to organize and prioritize workload effectively; - Previous reception/clerical experience in a pressurized environment

Desirable: - NHS experience or a large organization.; - Ability to deal with difficult situations using tact and empathy

Physical Skills