Emergency Department Receptionist
James Paget University Hospitals NHS Foundation Trust
Gorleston, NR31 6LA
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
8 days left
Job description
Receptionist - Emergency Department - Band 2 Emergency Care An enthusiastic and self motivated individual is required to provide support to the Accide...
Applicants require excellent communication skills and the ability to work under pressure in a sensitive and highly pressurised environments. A minimum of 1 year's previous experience as a receptionist/administrator with experience of customer services including responding to difficult customers is essential along with face to face working with the general public.
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Qualifications
Essential
- GCSE or equivalent at grade D or above in English and Mathematics
Desirable
- NVQ in Customer Care OCR/RSA III
- OCR 1 or equivalent in typing/word processing qualification
Experience and knowledge
Essential
- Minimum of 1 year's experience as a receptionist/administrator with experience of customer services including responding to difficult customers
- Experience of "face to face" working with the general public
Desirable
- Experience of working in a highly pressurised area
Skills, abilities and competencies
Essential
- Good IT skills including the ability to undertake basic data collection/entry
- Excellent communication and telephone skills
- Ability to concentrate with frequent interruptions and able to change work direction at short notice
Desirable
- Knowledge of NHS IT systems e.g. IPM, EDIS
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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