Elective Admissions Officer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
317 01 Freeman Hospital, NE7 7DN
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
13 September 2026
8 days left
Job description
An exciting opportunity has arisen for a Band 3 Elective Admissions Officer within the Cardiothoracic Clinical Board. This position is fixed term unti...
If successful, you will be responsible for co-ordinate waiting lists in an efficient manner by liaising with consultants and other Admin teams to ensure waiting lists are accurate, well utilised and maintained to standard in line with the Trust's waiting times and the Trust's Patient Access Policy.
- NHS IT Systemso NHS Waiting list experience/knowledge
- Knowledge of 18 Week pathways
- Patient confidentialityo Good communication skillso Demonstrates problem solving skillso Highly motivated and able to motivate otherso Patient Focusedo Ability to meet deadlines
You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate knowledge of waiting lists and be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude.
The post holder will be required to have excellent communication skills, be able to prioritise workload effectively with excellent attention to detail.
The role is fast paced and you must be able to deal with sensitive and contentious information.
- The Elective Admissions administrative service contributes towards a systematic approach to delivering the NHS commitments for access to elective and day case surgery, specifically the drive to guarantee maximum waiting times and introduce patient choice through booking systems. The sensitivity around clinical and management priorities will require the post holder to work with and have the confidence of Consultants and Directorate Managers.
- Information management and data quality is essential to ensuring effective management of waiting lists.
- Through robust booking systems the service aims to maximise theatre utilisationand maintain NHS patient access targets. This will require the service to have a strong patient focused approach ensuring that written and verbal communication with patients is conducted in a professional and receptive manner. The booking of admission dates will entail a telephone contact facility. Patient confidentiality must be observed at all times.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Qualifications & Education
Essential
- NVQ Level 3 or equivalent level qualification or experience
Knowledge & Experience
Essential
- Previous administration experience
- Knowledge of MS Office (incl. Excel, Word & Outlook)
Desirable
- Operational Experience of Waiting List Management Processes
- Knowledge of Trust eRecord system
- Understanding of NHS Waiting list management definitions
- Understanding of the NHS Constitution and NHS Operating Framework
- Customer service and call handling experience
- NHS administration experience
Skills & Abilities
Essential
- Good communication skills
- Analytical and Numerical skills
- Proven organisational skills
- Problem solving skills
- Proficient organisational skills
Desirable
- Ability to work under pressure and remain calm
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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