ELA - Operational Manager
East Lancashire Alliance
Burnley, BB12 6HHView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
5 November 2026
16 days leftJob description
Working closely with the CEO, Service Delivery Manager, Finance Manager, Nurse Lead and Compliance Officer, the postholder will oversee how ELAs depar...
post holder will
- Lead operational
preparation and continuous readiness for CQC assessment and inspection, oversee
the effective running of the HR function, manage complex employee relations
matters within delegated authority, and line manage designated staff.
- They will
represent ELA with external stakeholders, including primary care, general
practice and community healthcare partners.
- The role brings together the organisations
operational assurance picture. It requires critical review of departmental
information, clear identification of gaps and risks, and timely escalation with
recommendations.
- Assurance must be supported by evidence and reflect both
strengths and concerns.
- For more information on this job please see attached Job Description.
The East Lancashire Alliance is a network of 9 PCNs covering 48 GP practices covering a population of over 390,000 patients across East Lancashire. Patients are at the heart of everything we do and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected at a time when they may be feeling vulnerable. The Alliance are proud to represent our member practices and to champion our Primary Care Partners, by working with local general practice and other system partners in the provision of patient centred, local healthcare services.
Each practice has a close-knit team of staff who collectively seek to improve the health of their patient populations.
East Lancashire is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside, to the heart of the vibrant inner Towns and Villages with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Qualifications
Essential
- Educated to Degree level or equivalent experience of working at a senior level within primary care.
- Evidence of Continuous Professional Development.
- A Management Qualification.
Experience
Essential
- Experience of strategy development and implementation.
- Experience of primary care and specifically general practice current working knowledge either from time spent working in General Practice or time working to commission/interface with General Practice.
- Experience of working in an NHS organisation, commissioning and or providing services, and have a knowledge of APMS, GMS contracts.
- Experience of establishing and implementing systems for recording and monitoring operational performance.
- Operational management of multi-disciplinary groups of staff.
- Experience of project management including budget man-agement
- Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary.
- Experience in analysing, interpreting and presenting highly complex data.
- Assessing risk and planning mitigation
- Experience and working knowledge of all relevant and legis-lative responsibilities relating to GDPR, Health & Safety, Human Resources and CQC
- Experience of writing reports and policies
- Evidence of leading and implementing change/innovation
- Strategic thinker with strong analytical skills ability to anticipate and resolve problems before they arise.
Desirable: - Evidence of supporting on the development of business cases, and tender responses.
Other
Essential: - Flexibility of working hours/able to work at the desired times.; - Car driver/clean licence
Qualities/Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to work without direct supervision and determine own workload priorities.
- Able to work under pressure.
- Able to work in a changing environment.
- Ability to use own judgement, initiative and resourcefulness.
Knowledge and Skills
Essential
- Systematic approach to problem solving.
- Managing time and prioritising in a pressured environment.
- Broad IT proficiency: computer literate Excel, Word, Pow-erPoint, Outlook.
- Flexibility to respond in a dynamic, semi-structured envi-ronment.
- Self-motivated and able to prioritise, manage and deliver to timetable.
- Ability to engage and motivate PCN staff and member practices.
- Effective communication /negotiating skills and the ability to influence others
Desirable: - Experience of Managing a significant budget.; - Customer focused, while maintaining robust adherence to the agreed control framework.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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