Education Administrator
Bradford Teaching Hospitals NHS Foundation Trust
Bradford, BD9 6DA
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
Closing Date: 6 September 2026 Shortlisting to take place after closing date: commencing 7 September 2026 Interview expected to take place in the week ...
The post holder will provide a first point of contact service for all Trust staff relating to ESR, including queries related to eLearning and course bookings. They will also be the first point of contact for Subject Matter Experts to create courses within ESR. The post holder will be required to understand mandatory training requirements and offer advice to staff.
Providing a first-contact troubleshooting service for problems within the teaching, training, and meeting rooms within Field House Education Centre, the post holder will refer issues to appropriate staff where this is necessary. The role requires the undertaking of opening up, room setup, and closing down routines and is responsible for a range of tasks involved in maintaining the general operation of the centre.
To undertake a wide range of administrative tasks to support the wider functions of the department. There is also a requirement to have a good working knowledge of the reception service to cross cover where required.
- Undertake administrative tasks relating to the Trusts E-Learning System (LMS) but not restricted to:
- Troubleshooting of day-to-day routine and non-routine problems
- Provision of training and support to users of the system
- Administer user accounts for the LMS including data clean up tasks
- Produce and process attendance sheets for courses held in the facility.
- Develop and maintain databases ensuring that information is accurate, consistent and up-to-date
- Review and adapt administrative systems and databases to meet the demands of any changes within Education.
- Support Subject Matter Experts in preparation of courses.
- Record instances of Did Not Attend (DNA) on the database and notify appropriate managers.
- Support the Senior Education Administrator in the preparation of Business Intelligence Reports
- Support the Senior Education Administrator in ensuring the correct competency mapping for all positions and manage exemptions.
- Support the Senior Education Administrator in ensuring compliance with Trust Induction for new starters, including all areas of mandatory training for new starters.
- Develop effective communication networks and sound working relationships with internal and external administrative colleagues.
- Provide excellent Customer Service and communicate effectively at all levels via email, telephone and face to face.
- To provide a high quality administrative service in order to support the effective running of the Education Service. This includes the use of word processing, databases and spreadsheets and following standard operating procedures used in the department.
- Contribute to improvements in the service.
- Prioritise and manage own workload to ensure efficiency and effectiveness.
- Follow policies and procedures which are applicable to the remit of the post.
- Any other duties necessary within the scope of an administrator to deliver the service needed.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Experience
Essential
- Previous administrative or office experience
Desirable
- Experience of working in an NHS environment
Skills
Essential
- Good verbal and written communication skills
- Computer literate with knowledge of Word, Excel and PowerPoint
- Good organisational skills and attention to detail
- Ability to work alone or as part of a team
- Ability to manage own workload and prioritise
- Ability to remain calm under pressure
- Good interpersonal skills
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
Desirable
- Knowledge of ESR training systems
- Knowledge of Mandatory Training within the NHS
- Communication skills training
Qualifications
Essential
- GCSE grades A-C in maths and English or equivalent
- NVQ Level 3 in Business Administration (or equivalent experience)
Desirable
- Training/Qualification in Microsoft Office Systems
Values
Essential
- We are one team
- We care
- We value people
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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