Divisional Personal Assistant
University College London Hospitals NHS Foundation Trust
London, NW1 2BUView on map(opens Google Maps in a new tab)
Salary
£38,488 to £46,852
Contract
Permanent
Hours
Not specified
Closing date
25 October 2026
5 days leftJob description
An exciting opportunity has arisen within the Pathology Division for a Divisional Personal Assistant to support the Divisional Management Team. This i...
The Divisional Personal Assistant plays a key role in supporting the effective operation of the Pathology Division. Working closely with senior clinical and operational leaders, you will coordinate a wide range of administrative, governance and organisational activities, helping to ensure the smooth running of a busy and complex service.
This role requires a highly organised and proactive individual who is able to manage competing priorities, work independently and maintain a high level of accuracy and confidentiality. You will build effective relationships with colleagues across the Trust, coordinate meetings and governance processes, support projects and service improvement initiatives, and act as a central point of contact for a wide range of stakeholders.
We are looking for someone with excellent communication and interpersonal skills, strong administrative and IT abilities, and a flexible approach to supporting the needs of the Division. This is an excellent opportunity to gain experience working alongside senior managers and clinicians while contributing directly to the delivery and development of pathology services.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths
- Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act
Desirable: - NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of being able to respond to queries and deal with unpredictable situations as they arise (acquired through experience and/or training to Vocational level 3 or equivalent)
- Experience of working in a customer facing environment, with knowledge of a comprehensive range of administrative procedures
Desirable: - Previous NHS experience, or experience of working in a healthcare setting
Skills and Abilities
Essential
- Ability to make decisions in a constantly changing environment, using judgement to deal with queries or escalate where necessary
- Advanced keyboard skills and competent use of IT systems
- Able to deal with sensitive information with tact, diplomacy and understanding
Communication
Essential
- Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives)
Personal and People Development
Essential
- Able to work independently, managing own workload and prioritising tasks
- Able to induct new staff into the department, demonstrating tasks to colleagues
- Able to work as part of a team, or autonomously in line with standard operating procedures
Responsibilities towards promoting Equality Diversity and Inclusion:
Essential
- Demonstrate understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Specific Requirements
Desirable: - To respond flexibly and positively to changes in working practices; - Friendly, approachable and motivated
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
9 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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