Dispenser - GP Surgery

To dispense prescription medication and other medical products to patients under direction of Lead GP

Counts pills, labels bottles and boxed medications to prepare prescriptions for patients as directed as per dispensing SOPs.

Perform administrative duties, including answering phones, receiving and inputting prescription orders, procuring stock and handling monies.

Gather, organise, and assess patient information.

Supply patients with information and education on their prescriptions.

Monitor the prescription-filling process to ensure compliance with relevant regulations and policies.

Liaise with healthcare providers and patients to obtain correct prescription information.

Answer patients' questions about their medications under the supervision of the GP.

Date check stock and dispose of returned medication in accordance with regulations and pharmacy policies.

Place orders for additional drugs.

Maintain electronic patient information.

Complete patients' sales transactions for purchase of prescriptions

The

following are the core responsibilities of the Dispenser. There may be on

occasion, a requirement to carry out other tasks; this will be dependent upon

To

dispense prescription medication and other medical products to patients under

direction of lead GP.

Counts

pills, labels bottles and boxed medications to prepare prescriptions for

patients as directed as per dispensing SOPs.

Perform

administrative duties, including answering phones, receiving and inputting

prescription orders, procuring stock and handling monies.

Gather,

organise, and assess patient information.

Supply

patients with information and education on their prescriptions.

Monitor

the prescription-filling process to ensure compliance with relevant regulations

and pharmacy policies.

Liaise

with healthcare providers and patients to obtain correct prescription

information.

Answer

patients' questions about their medications under the supervision of the GP.

Date

check stock and dispose of returned medication in accordance with regulations

and pharmacy policies.

Place

orders for additional drugs as directed.

Maintain

electronic patient information.

We are forward thinking and work across three sites, two of which operate dispensaries for our local population.

General practice is busy and can be stressful and therefore team morale and a positive, supportive, well organised working environment is top of the things we aim to provide for our GPs.

Our practice Mission Statement is to place patients at the heart of all we do recognising that every patient matters.

We aim to provide a good service and for all of our team to be proud of where they work.

As a surgery we are on a big recruitment drive to create new roles across the practice as part of our desire to increase appointments and build greater resilience across our team. We aim to provide all our staff with a good work life balance whereby the odd stressful day is the norm (as we know this can't always be avoided) and not a work place where a stressful day is considered and accepted as the 'norm'.

Qualifications

Essential: - Qualified Dispenser (NVQ Level 2); - GCSE (or equivalent) English & Maths at Grade C or above

Experience

Essential: - Experience of working in a dispensary; - Experience working with the general public/patients

Desirable: - Experience of working in primary care; - Broad knowledge of General Practice

Knowledge and skills

Desirable: - Capable of managing payments (invoices, cash etc); - Ability to effectively manage stock, including ordering, rotation, disposal etc.