Dispensary Manager

Manage the day-to-day operation of the dispensary, ensuring safe, accurate and timely dispensing and supply of medicines.

Coordinate workflow, prioritise workload and allocate staff resources to maintain an efficient service.

Lead, supervise and support dispensary staff, including induction, training, competency development and performance management.

Ensure compliance with relevant legislation.Promote medicines safety by ensuring dispensing errors and near misses are reported, investigated and used to improve practice.

Oversee stock control, ordering, storage, stock rotation, expiry-date monitoring and the management of shortages and waste.

Maintain accurate records and support audits, inspections, risk assessments and quality improvement initiatives.

Monitor service performance, identify operational issues and implement improvements to efficiency and patient experience.

Liaise with pharmacists, pharmacy technicians, prescribers and other healthcare professionals to resolve dispensing and supply issues.Ensure appropriate handling and security of medicines, including controlled drugs where applicable.

Support the implementation of new policies, procedures, systems and service developments.

Ensure staff work within their competence and scope of practice, escalating clinical concerns to an appropriately qualified pharmacist.

Contribute to resource planning and the delivery of a safe, effective and patient-centred pharmacy service.

We are seeking an organised, proactive and motivated Dispensary Manager to lead the dispensary team across our Alvaston and Aston-on-Trent sites. The post holder will oversee the day-to-day running of the dispensary, ensuring the safe, accurate and timely dispensing and supply of medicines to eligible patients, including those attending the practice, care home residents and housebound patients.

The successful candidate will provide effective leadership and support to the dispensary team, manage workflow and stock levels, maintain high standards of medicines safety and ensure compliance with relevant legislation and practice procedures. They will work closely with the wider multidisciplinary team to deliver an efficient, patient-centred service, promote continuous improvement and ensure the dispensary operates safely and effectively across both sites.

Overview of the Dispensary

The dispensary service at Alvaston Medical Centre operates across our two sites in Alvaston and Aston-on-Trent, playing a vital role in supporting the health and wellbeing of our patients. Our team provides a safe, efficient and patient-centred medicines supply service, working closely with GPs, clinical pharmacists, nurses and the wider practice team to ensure patients receive their medications accurately and in a timely manner.

Our service supports patients who rely on our dispensing service. We recognise the importance of ensuring continuity of supply and providing a reliable, responsive service that meets the needs of our diverse patient population.

The dispensary team is responsible for the safe and accurate dispensing of medicines, stock management, maintaining appropriate records and coordinating an efficient workflow across both locations. We are committed to maintaining high standards of medicines safety, minimising dispensing errors and continually improving the quality and efficiency of our service.

We value teamwork, clear communication and staff development, recognising the importance of a well-organised and supportive working environment. We are seeking a motivated and organised Dispensary Manager to lead and develop the team, oversee daily operations across both sites and ensure we continue to provide a safe, reliable and patient-focused service to everyone who relies on our dispensary.

Qualifications