Discharge Coordinator

The discharge coordinator supports partnership working across disciplines and agencies, and will have excellent communication skills with the ability to bridge-build, enable, and problem solve.

You will work within the Discharge Support Team but have the ability to work independently to actively coordinate and document discharge plans for complex patients.

The role is key in supporting the flow of patients through the hospital, identifying barriers to discharge early and preventing delays. You will act in a caring, compassionate manner and actively involve patients and family/carers throughout their hospital journey.

The Discharge Coordinator works with the Matron of Clinical Operations and Patient Flow to achieve effective discharge practice in the management of complex cases. They will work independently under the supervision of the Matron of Clinical Operations and Patient Flow, supporting the multi-disciplinary team (MDT) to facilitate safe, effective patient discharge, as an integral part of the ward team/ discharge co-ordination team on the ward. The post holder will be a skilled and knowledgeable advisor for patients, family/carers and staff, raising understanding of the trusts discharge policy and discharge planning processes for simple and complex discharges. Key responsibilities include the proactive co-ordination of discharge plans, referral to partner organisations, communicating with MDT, advising, sign-posting, educating, completion of discharge documentation. The Discharge Coordinator will support partnership working across disciplines and agencies, bridge-building, enabling, negotiating, problem solving and conflict resolution.

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Qualifications

Experience