Deputy Manager

Deputy Care Home Manager Join our Big Hearted Team as a Committed and Approachable Deputy Care Home Manager at Hallmark Luxury Care Homes! At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents in living each day to the fullest. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales. As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available. About the Role Working as part of a highly committed team at Hallmark, the Deputy Care Home Manager is one of the key roles within our homes and is vital support for our General Managers. As Deputy Care Home Manager, your gentle touch will put the residents' care and wellbeing at the heart of everything you do. At Hallmark we pride ourselves on the warmth and support we provide to our residents and their families like with an everyday chat or just a phone call away. We like to see our residents happy and jovial and, where possible, create independence, dignity, and quality of life, always in a person-centred, caring and supportive environment. As Deputy Manager, you will

Support with leading the wider team to ensure they are aligned with the Hallmark charter, vision and valuesLead care delivery in the home, to ensure continuous assessment, planning, implementation and evaluation of residents’ care.Ensure the clinical and care team are adhering to the requirements of their codes of conduct Communicate effectively with team members, residents and their familiesHave an adaptable and flexible approach to the role and nature of a care home environment About You: The Deputy Care Home Manager is a motivational and inspirational leader, who has the ability to motivate, engage, and exercise leadership throughout the team with an open and relaxed communication style. Naturally, we would expect the Deputy Care Home Manager to achieve a high standard of clinical care by auditing, analysing trends and directing care team to deliver great results. A key to success in this role is the ability to communicate with ease with CQC, Social Services and the Safeguarding teams. The ability to implement action plans for improvement and build a reputation of high-quality care delivery for the home.

Registered Nurse or RMN with active NMC PIN and strong clinical skills Proven experience of post-qualification Practice in a health and social care setting with older peoplePrevious experience of leading a team (ideally 2 years)Great written and verbal skills for communication and understandingGood IT skills and confidence in computer based work Be approachable to a diverse group of people and develop meaningful relationships Rewarding You With Benefits That Truly Matter At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the way—physically, mentally, and financially.

What You Can Expect

Financial Wellbeing & Security

Annual salary reviews

Enrolment onto our Westfields Cash back plan

Free Life Assurance Scheme

Joining bonus available in some homes

Refer a Friend Scheme – earn up to £1000 for each successful referral

Great savings on lease cars

Blue Light Card

Career Growth & Development

Excellent induction and continuous professional training

Study support for recognised qualifications

Career Development Pathways

Recognition & Appreciation

Long Service Awards celebrating your commitment

Annual Hallmark Care Awards

Team empowerment days

Reap the Rewards Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect: Valued as our Greatest Asset: Be part of a values-driven company that puts people first.Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.