Deputy Head of Facilities

• Support and deputise for the Head of Facilities Services with the operational management, development and compliance of all Facilities Services, including but not limited to attendance to senior meetings within the division and Trust wide.
• Support and deputise for the Head of Facilities with the Trust wide reconfiguration programme with particular focus on readiness for PFI expiry and transition timeline and new clinical build based at CRH.
• Assist with the development and implementation of medium and long term operational policy and strategy in accordance with current and future proposed statutory, regulatory and NHS guidance.
• Provide professional and technical advice for the development and implementation of new service proposals.
• Responsible for the Head of Facilities Services in the operational delivery of all facilities services including in-house and contracted services ensuring the delivery of quality and value driven services.
• Ensure sufficient numbers of staff are available to deliver quality and timely facilities service across all CHS buildings.
• Responsible for the delivery of service reviews, audits and assessments to ensure the effective and management of service delivery teams.

• Provide monthly reports for facilities functions. Collate, arrange and deliver performance information. Produce and deliver verbal and written reports to Senior Management.
• Undertake surveys and audits as necessary to manage performance including PLACE, PAM and ERIC.
• Responsible for ensuring that services are delivered in compliance with current Health & Safety legislation and good practice guides, as agreed and supported by the Head of Facilities, paying particular attention to Risk Management issues.
• Respond to service delivery issues using own judgement and problem solving techniques.
• Must be prepared to participate in the departments on-call system if required
• Receive, review and interpret a range of complex information in relation to the provision of Facilities services, ensuring, where relevant, that such information is communicated up to the Head of Facilities.
• Establish appropriate facilities services networking groups with the wider NHS organisation
• Responsible for the development or amendment of any Facilities services related technical policy, ensuring that these policies are communicated throughout the Division at senior manager level.
• Communication both written and verbal, to all levels of staff relating to the provision of Facilities service.
• Effectively Chair meetings with internal and external parties; managing conflict and achieving consensus.
• Ensure clear and consistent communication with all staff groups, ensuring staff awareness of service priorities, plans and objectives.
• Prepare reports as requested by the Head of Facilities.
• Support the Equality & Diversity Agenda within the Directorate.
• Receive, interpret and provide complex information relating to service needs
• Meet with clients to discuss Service Specifications and planning and delivery of services in liaison with service users and providers with regard to facilities service.
• Assist in the development and implementation of changes to service delivery including any changes in statutory and mandatory requirements

• Fully managed estate and building maintenance
• Clinical Engineering and Decontamination
• Procurement advice, guidance and governance
• Capital project management
• Transport
• Grounds maintenance.
• Portering
• Catering
• Cleaning (including robot and deep cleaning)

Essential

• Detailed knowledge and understanding of the provision of all Facilities services in compliance with NHS standards.
• Proven organisational and managerial skills, ability to prioritise and organise own and departmental workload
• Proven ability to manage people effectively
• Proven ability to develop Facilities Management strategy and policy.
• Experienced at working under pressure and delivering to challenging deadlines
• Multi-tasking skills
• Skilled at working with multi-disciplinary teams

Desirable

• Knowledge and understanding of a range of Facilities services delivered in the NHS environment
• Ability to produce detailed reports and service specifications in relation to the procurement of facilities services in the NHS environment
• Proven ability to produce detailed reports and Business Cases to Board level relating to facilities service provision.
• Ability to manage own time
• Able to exercise independent judgment

Essential

• Demonstrable and significant experience managing Facilities services at Senior management level within the NHS or private sector
• Experience of managing a range of services in the Facilities Management environment.
• Proven ability to lead and manage FM service delivery teams
• Good interpersonal and relationship building skills along with a proven track record in delivering quality in service provision.
• Experience of facilitating partnership working, decision making and conflict resolution.
• Multi-tasking skills

Desirable

• Experienced and understanding of the NHS procurement process for outsourced contracts
• Proven ability to lead, manage and deliver FM projects to a large scale and on time

Essential

• Educated to Degree level or equivalent, in an associated field
• IOSH Managing Safely
• Equivalent evidence of continuing professional development

Desirable

• Educated to Master's Degree level, in an associated Facilities Management field

Essential

• Able to fulfill the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health.
• Membership of an associated professional organisation/institution e.g. British Institute of Facilities Management
• Demonstrate a commitment to continuing development and knowledge progression
• Must be eligible to work in the UK.
• Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust.

Desirable

• Membership of an associated professional organisation/institution. E.g British Institute of Facilities Management