Deputy Chief Operating Officer

• Ensure that the organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
• Provide senior operational leadership and management to the corporate and urgent care services as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
• Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
• Ensure le maintaining high standards of safety and quality.
• Implements the strategic deliverables across mental health crisis and urgent care services developing service strategies and plans for improvement that promote consistency in standards and outcomes across our footprint and support delivery of the organisational vision and strategy. Be the responsible lead for service development and embed continuous quality improvement and learning across all services to ensure service users and carers experience the best possible care.

• Ensure that the organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
• Provide senior operational leadership and management to the corporate and urgent care services as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
• Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
• Ensure le maintaining high standards of safety and quality.

• Significant track record of employment at a senior operational level delivering high-quality standards of performance to achieve national and local targets within a complex healthcare setting
• Evidence of leading service change with colleagues
• Significant experience of setting, monitoring and evaluating standards of care
• Experience of workforce redesign
• Experience of business planning and service change in complex organisations
• Experience of working in partnership with other organisations and senior director level officers to deliver services
• Up to date knowledge of current health agenda locally and nationally
• Sound knowledge of clinical governance and effective systems of assurance and risk management
• Comprehensive understanding of Section 75 and social care agenda
• Knowledge and/or experience of policy development for health and social care at national level
• An understanding of the role and contribution to the overall Trust agenda

• Educated to masters level or equivalent experience or learning
• Evidence of CPD
• Recognised management qualification

Essential

• Evidence of leading service change with colleagues
• Significant experience of setting, monitoring and evaluating standards of care
• Experience of workforce redesign
• Experience of business planning and service change in complex organisations