Deputy Admin Manager
South Tyneside and Sunderland NHS Foundation Trust
Sunderland, SR4 7TPView on map(opens Google Maps in a new tab)
Salary
£32,073 to £39,043
Contract
Permanent
Hours
Not specified
Closing date
29 October 2026
9 days leftJob description
An exciting opportunity has arisen for an administrative manager to join the Division of Theatres as Deputy Administrative Manager. This key role will...
- Responsibility for day-to-day management of administrative functions across the Directorate.
- Performance monitoring against key performance indicators in line with Trusts strategic goals and vision.Focusing on administrative elements of Service working closely with Directorate Manager (DM) and other key stakeholders to ensure compliance in relation to policy and targets. Responsible for consistency of approach and accurate management of scheduling, pathways and admin service provision providing assurance to the DM, Clinical Lead, Department Managers and Matron as required.
- Expected to work as and with Service admin teams during pressures and formulate plans to ensure care delivery is not compromised due to admin shortfalls.
- Strict monitoring of department specific pathways, RTT and Cancer targets and monitoring of timescales, working with DM to take remedial action as necessary.Capacity and demand management including targeted action planning as required to deliver on any day-to-day remedial and proactive objectives as well as any transformational projects and other service improvements. Close liaising with Performance and Information Services to ensure adequate reporting and data provision.
You will manage appraisal, capability and attendance management. You will be an expert super-user for Meditech V6, leading on upgrades, training and supervision of the Admin function.
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,
and it poses a risk to the integrity of your individual recruitment process, we
may withdraw your application at any stage of the process.
Experience
Essential
- Waiting list management and Scheduling experience.
- Experience of managing staff, meeting tight deadlines.
- Experience of working in the NHS in an administrative role.
Desirable
- Experience as a Medical Secretary or within Scheduling / Medical Records at Band 4 level.
- Experience chairing meetings, training and appraisal processes.
- Meditech V6 working knowledge and experience.
Physical / Mental Abilities
Essential
- To motivate staff and set goals / objectives which are monitored effectively.
- To work under pressure.
- To work independently or as part of a team.
- To deal effectively with patient / staff enquires.
- To use initiative to problem solve.
Qualifications
Essential: - NVQ Level 3 in Business Administration or equivalent experience.; - GCSE Maths and English Language (Grade C or above) or equivalent qualification.
Desirable
- AMSPAR Diploma or OCR / RSA III and demonstrable experience in a medical admin role.
- OCR Level 3 Word Processing (or equivalent experience).
- Theatres experience.
Knowledge
Essential
- Understanding of surgical pathways and Theatre scheduling processes.
- Knowledge of data protection / Freedom of Information Act.
- Knowledge of HR policies and procedures.
- Using Microsoft Office packages e.g. Word, Powerpoint, Excel, Access, Outlook.
- Knowledge of Hospital information systems.
- Knowledge of NHS Waiting Time Targets.
- Knowledge of Trust secretarial standards.
Desirable: - European Computer Driving Licence, or working towards.; - Meditech V6 Scheduling and waiting list management.
Attitude
Essential
- Committed to delivering quality patient care.
- Motivated.
- Target and results driven.
- Flexible approach to working.
- Open to change and new ways of working.
Skills
Essential
- Proven change management skills.
- Proven effective time management.
- Proven interpersonal / communication skills.
- Effective written communication skills.
- Data input skills.
- Effective organisational skills.
Desirable: - HR Skills programme.; - Report writing skills.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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