Dental Receptionist
University of Suffolk Dental CIC
Ipswich, IP3 0FS
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
30 September 2026
26 days left
Job description
We are looking for a dental receptionist to join our team on a fixed-term (one year), full-time basis to be part of a wider dental team providing rece...
- Welcome and support patients and carers sensitively; provide clear information and manage expectations.
- Explain NHS charges clearly and appropriately; provide up-to-date leaflets and signposting information.
- Work collaboratively with clinicians, senior leaders and colleagues to keep clinics running smoothly.
- Register patients and maintain accurate records on the practice system (demographics, consents, medical history forms), following Data Protection and confidentiality requirements.
- Optimise the appointment book: protect urgent slots, backfill cancellations, and monitor waiting times using the digital systems.
- Process payments (cash/card), issue receipts, reconcile takings, and support banking in line with finance procedures.
For more information, please see job description attached.
We recommend that you apply as soon as possible, even if the closing date is in the future.
Applications received may be reviewed before the closing date and should we receive a high number of applications for this post, or high-quality applications which demonstrate suitability, we reserve the right to close the vacancy early.
We may hold interviews as and when applications are received, and we reserve the right to offer to a candidate prior to the closing date.
We are an innovative Dental
Social Enterprise that really wants to
make a different to people through the delivery of accessible NHS dental care. We are a purpose-led and values driven
organisation. Our mission is clear; we
are here to deliver ordinary dental care with extraordinary care.
Thinking
of using AI to help with your application?
AI tools
(ChatGPT, Gemini, Claude, Grok, etc) can help you get started and
prepared for your interview but please remember that AI
generated applications, CV and supporting information can easily be
spotted. The applications that stand out most are the ones that feel
genuine and reflect your unique self. Please see our Recruitment Guidance
for Applicants Use of AI for more information on the use of AI by job
applicants. Please note that you are required to outline if (and how) you have
used AI in your application if you choose to do so.
Qualifications
Essential
- Relevant work experience and/or education; relevant work experience may include customer-facing service
- Relevant educational experiences should include being education to level 3 and/or a professionally accredited customer service qualification
Desirable
- Customer Service Training Programme or equivalent
- Knowledge of sterilisation procedures
Skills
Essential
- Good communication skills both oral and written
- Clear and accurate written skills, including ability to complete forms accurately
- Ability to empathise, reassure
- Knowledge and competent use of Microsoft office programmes
- To provide judgements involving facts or situations, some of which require analysis
- Take responsibility for making appropriate safeguarding referrals via the Safeguarding Lead and provide guidance for others to do so
- Demonstrate understanding and commitment to equal opportunities, equity, and the promotion of cultural competency
- Ability and willingness to travel
Experience
Essential
- Reception and or Customer Service experience
- Knowledge of health, safety and security issues
- Intermediate computer skills
- Ability to prioritise workload
Desirable
- Reception and or Customer Service experience
- Knowledge of health, safety and security issues
- Intermediate computer skills
- Ability to prioritise workload
Attitude
Essential
- Team Player
- A will try attitude
- Good timekeeper
- Friendly, approachable, and calm manner
- Ability to work flexible hours
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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