Data Quality Clinical Records Specialist

What you'll be doing

Investigating complex data issues- carrying out in-depth reviews across multiple clinical systems to identify discrepancies, missing information, or data quality concerns.

Validating patient demographics- ensuring NHS numbers and demographic details are accurate, including understanding which patients are eligible for NHS numbers within the UK and Crown Estates.

Supporting clinical and operational teams- working closely with colleagues in Pathology, Radiology, Mental Health, and wider clinical services to resolve issues and improve data flows.

Improving data quality processes- helping teams understand the importance of accurate records and contributing to a culture of continuous improvement.

Merging duplicated patient records and handling complex demographic issues

What we're looking for

Previous NHS experience is essential - you'll already understand NHS systems, terminology, and the importance of accurate clinical data.

A natural investigator- someone who enjoys digging into details, spotting patterns, and asking the right questions.

Strong communication skills- able to work with a wide range of clinical and non-clinical colleagues in a supportive, collaborative way.

Confidence using multiple clinical systems and the ability to navigate complex information.

A calm, methodical approach- especially when dealing with sensitive or time-critical data.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Qualifications

Essential: - GCSE English minimum grade C or 1-3

Desirable: - Please see the attached JD

Experience

Essential: - Please see the attached JD

Desirable: - Use of an NHS Patient Administration System; - MS Excel, Outlook and Teams; - Previous NHS Working Experience

Additional Criteria

Desirable: - Familiarity with NHS Coding or Terminology; - Analytical mindset