Data Analyst and IT Support

Data Analysis & Reporting

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Collect, collate, and

validate operational and performance data from multiple sources.

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Analyse data trends to

identify risks, opportunities, and areas for improvement.

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Produce timely and accurate

reports, dashboards, and visualisations for management.

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Support strategic and

operational decision-making through data insights.

Performance Monitoring

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Track and report on key

performance indicators (KPIs) aligned with organisational objectives.

site KPIs by providing accurate and timely performance data, analysing trends

to identify operational risks and opportunities, and delivering actionable

insights that enable teams to meet Home Office, efficiency, and quality

targets.

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Identify deviations from

performance targets and recommend corrective actions.

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Support operational teams

in using performance data to improve efficiency and service delivery.

Governance & Compliance

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Ensure data integrity and

compliance with GDPR, Caldicott principles, and internal policies.

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Support internal audits,

inspections, and performance reviews.

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Maintain accurate records

and documentation of analyses, reports, and findings.

Stakeholder Engagement

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Collaborate with

operational staff and management to understand data requirements.

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Communicate insights and

recommendations clearly to technical and non-technical stakeholders.

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Act as a point of contact

for queries regarding performance data and reporting.

IT Support

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Provide guidance and basic

training to staff on IT systems

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Assist staff with new

system implementations and upgrades.

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Maintain IT equipment

inventories, asset registers, and associated records, ensuring they are

regularly reviewed, updated, and verified through routine audits to support

ongoing compliance.

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Monitor and report security

incidents or potential breaches.

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Support the management team

in ensuring site delivery remains compliant with cybersecurity standards, GDPR

requirements, and local information governance policies through consistent

adherence to established procedures and controls.

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Maintain operational

systems such as SONAR and other site relevant IT platforms, ensuring smooth

workflow and managing any technical issues from initial identification through

to resolution, including escalation to the appropriate IT providers or support

teams.

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Work collaboratively with

operational teams to identify, prioritise, and resolve IT issues impacting

clinical and non-clinical service delivery.

General Responsibilities

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Promote

DrPA Secures CARE ethos in all duties.

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Maintain

professionalism, integrity, and confidentiality at all times.

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Support

equality, diversity, and inclusion in all work activities.

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Take

responsibility for personal development and wellbeing.

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Work

flexibly to meet organisational needs, including occasional evenings or

weekends.

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

Experience