Counsellor - including weekends
The Portfolio Group
Hinckley
Salary
£30,000 to £34,000
Contract
Not specified
Hours
Not specified
Closing date
15 September 2026
15 days left
Job description
£ FTE - open to part-time or full-timeOffice-based position
Are you a qualified counsellor looking for a company that will invest in your development and career progression?
Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.
Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.
Day to Day Responsibilities
Providing an efficient and effective telephone counselling service to all callersDemonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at riskProviding "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution
Essential Skills and Competencies
Minimum diploma level 4 in Counselling & minimum of 150 counselling hours12 months post qualification experienceRegistered member of the BACP or equivalent (or COP booked)Relevant telephone experience
25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service
Pension Plan and Life Insurance
Pension plan contributions increase after 5- and 7-years' service
Holiday season bonus after 3 years' service
Profit share scheme
Season ticket loan scheme
Cycle to work scheme Access to Employee Assistance Programme
Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drinkFree 24/7 onsite gym Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)Support with revalidation and CPDFunding support with training and development
50963LSR3 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Reed
First seen
18 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.
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