Community Health and Wellbeing Worker

• Visit homes in your area regularly (up to 120 households).
• Talk to people about their health and wellbeing.
• Spot any problems or needs and help find solutions.
• Work with health teams to support vulnerable people.
• Help people understand and use health and social care

• Work with doctors, nurses, social workers, and charities.
• Build strong relationships with local community groups.
• Help people get referred to the right services.
• Support health coaching and social prescribing.
• Support people to manage their own health.
• Give advice on things like stopping smoking, eating well

• Help people set goals and work towards them.
• Share health information in a way that's easy to understand.

• Encourage people to attend health checks, vaccinations, and screenings.
• Help people find and use local services.
• Work with volunteers who support the role.
• Make sure people get the help they need without confusion.
• Build trust with people in the community.
• Listen and offer emotional support.
• Help people understand their health conditions and how to manage them.
• Use a tablet to record visits and updates securely.
• Share useful information with GPs and health teams.
• Keep track of risks and needs in each household.

• Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
• Facilitate networks within communities to strengthen sources of informal support.
• Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
• Identify local community assets and promote community-based prevention.
• Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
• Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
• Facilitate group consultations to help household members support each other in achieving their goals.

• Communicate effectively and appropriately with households, team members, and other agencies.
• Share information in ways that consider language and education barriers.
• Communicate with empathy, understanding, and reassurance in a non-judgemental way.

• Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
• Maintain confidentiality, security, and integrity of information during duty.
• Understand and follow the Data Protection Act 2018.
• Be aware of safeguarding responsibilities for children and adults.
• Follow lone working policies of the council and General Practice.
• This job description may be reviewed in the future depending on operational needs.

Essential

• Education: A good general education. Skills & Knowledge:
• You can talk clearly and build trust with people.
• You know your local area its people, services, and culture.
• You are good at making and keeping community connections.
• You are a good listener and communicator.
• You notice things and understand peoples need.
• You solve problems creatively.
• You are positive and passionate about helping your community.
• You treat everyone with respect and without judgment.
• You work well with different teams and people.
• You care about making your community healthier and happier.
• You can work on your own without much supervision.
• You keep good records and can collect useful information.
• You manage your time well.
• You are comfortable using basic computer programs.

Desirable

• A qualification in health or social care.
• You've supported people in the community.
• Skills & Knowledge:
• You understand the health challenges people in your area face.
• You know about promoting health and preventing illness.
• You are aware of local health and social care issues.
• You can make good decisions using clear guidelines.
• You understand child development.
• You speak local languages.
• You are confident using computers.