Communications and Engagement Officer
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury, SY3 8XQ
Salary
£32,073 to £39,043
Contract
Fixed-Term
Hours
Not specified
Closing date
2 September 2026
2 days left
Job description
The Communications team provides the full range of corporate internal and external communications, including creative and marketing services, event ma...
Provide a high-standard communications service from start to completion for a wide range of internal and external communications to timescales, deadlines and within budgetary requirements under the guidance of the Communications Manager.
Ensure that all information - from corporate information to news updates and positive messages - can easily flow through the organisation.
Take a proactive approach to communications and engagement, with regular horizon scanning to help the communications team's activities have the maximum impact and remain cutting-edge.
Support the communications leadership team in plans for external and internal communications, including corporate projects, consultations and promotions, and their subsequent implementation and outcomes.
Projects will be wide and varied and include high-level corporate projects, day-to-day communications, online services (intranet, internet and social media) and a variety of other regular and bespoke communications.
Take a lead on specific campaigns (both internal and external facing) and produce creative and innovative ideas, including filming and editing video, to deliver the message. Ensuring that the right message is in the right channel at the right time.
For full duties and responsibilities please refer to the attached document entitled Job Description.
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Qualifications
Essential
- Relevant degree level qualification or equivalent professional communications qualification or experience.
Desirable
- Evidence of continuing professional development with strong communications and engagement element.
Knowledge, Behaviours and Experience
Essential
- Experience of writing press releases, handling media enquiries and briefing and supporting staff with media interviews.
- Knowledge and experience of a wide area of communication techniques, including new advances in technology within the field.
- Experience of delivering communications strategies, plans and campaigns.
Desirable
- Demonstrated experience in a communications role in a large organisation.
Skills
Essential
- Highly organised, skilled at prioritising conflicting deadlines and the work of others, remaining efficient under pressure and flexible to unexpected demands.
- Have excellent verbal and written skills, able to write copy to a high standard and in plain language. Producing creative copy for a range of communications, including the ability to edit the work of others.
- Resilient - able to work alone or within a fast-paced team, able to concentrate on complex tasks and work within periods of uncertainty.
- A positive and proactive approach, prepared to generate new ideas and carry them forward.
Desirable
- Confident in using and advising on the latest digital tools, including video, podcast, virtual meeting platforms, social media and AI tools.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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