Clinical Team Administrator - Initial Response Service

The primary responsibilities of the role involve receiving and processing new referrals in line with the policy and delivering general administrative support.

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience.

Full administration experience will be essential for this role The post holder will also be expected to attend meetings as required, take minutes to a high standard and follow up on any actions as necessary.

You will be joining a dedicated friendly team. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo and ESR would be an advantage but is not essential as full training will be provided. Diary management and the ability to support senior colleagues are also essential.

To provide the best service to our service users and staff, the ideal candidate will be able to work on their own initiative, to remain calm under pressure and maintain a positive attitude.

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

Please find attached our Job Description and Person Specification for more details, then if you feel you have what it takes to make a difference, click APPLY!

Please note, the Job Description is subject to a job evaluation and matching process.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

This could be your first step in developing a career with the NHS; we are passionate about Continuous Personal Development (CPD) and encourage staff to progress within their chosen career pathway. We offer a range of qualifications, on the job learning and training that could support your future aspirations.

Qualifications

Essential: - NVQ 3 Business Administration or equivalent or working towards.; - Word Processing or equivalent secretarial experience at intermediate level

Skills

Experience

Knowledge

Essential: - Maintaining administrative / secretarial systems

Other

Essential: - Able to work flexibly across a range of different sites/offices