Clinical Support Worker

To accurately and promptly carry out the instructions of the registeredprofessional who is professionally accountable for the delivery of care. To assist in the supervision of other healthcare and support staff asdirected.To carry out duties as specified within the Trust's approved core task listfor Clinical Support Workers/Healthcare Assistant without directsupervision.To report to the registered professional any patient who gives cause forconcern or any observed changes in the client or patient's condition.Provide and deliver a high standard of individualised care under thedirection but not direct supervision of the registered professional.To report all care that has been given to patients within the team to aregistered professional.

Main Responsibilities To accurately and promptly carry out the instructions of the registeredprofessional who is professionally accountable for the delivery of care. To assist in the supervision of other healthcare and support staff asdirected. To carry out duties as specified within the Trusts approved core task listfor Clinical Support Workers/Healthcare Assistant without directsupervision. To report to the registered professional any patient who gives cause forconcern or any observed changes in the client or patients condition. Provide and deliver a high standard of individualised care under thedirection but not direct supervision of the registered professional. To report all care that has been given to patients within the team to aregistered professional. To accurately document all care delivered to patients, countersigned by aregistered professional, maintaining confidentiality at all times. To assist in the preparation ofpatients for treatment, investigations or procedures as directed by theregistered professional. To keep the clinical area clean and tidy, maintaining a safe environment. To adhere to Trust infection control procedures, demonstrating anunderstanding of cross infection. To chaperone or escort patients as needed under the direction of theregistered professional. To support relatives demonstrating compassion and empathy under theguidance of a registered professional. To assist with the discharge process for patients as directed by theregistered professional. Take all reasonable steps to ensure the safe keeping of patients propertyin accordance with Trust policy. Promote a professional, welcoming and uncluttered environment; keep allstorage areas safe, clean and tidy. To share responsibility in the care and maintenance of all equipment in theclinical area including all equipment cleaning. Ensure all waste and soiled linen is disposed of in line with Trust policy. Participate in audit under the direction of the registered professional. Clean and check of beds, bed spaces and lockers in the patient areafollowing discharge and in preparation for admission (inpatient areas only). Ensure deliveries are stored correctly and stock maintained to the requiredlevel. Support the housekeeper with general housekeeping duties, reporting asnecessary essential cleaning needs (inpatient areas only).

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Legible writing, good communication skills

Essential: - Level 2 CSW Experience with working in a busy assessment unit

Desirable: - Previously worked in the Arrivals Department

Essential

Essential: - level 2 care certificate

Desirable: - level 3 care certificate

Essential

Essential: - UK resident

Desirable: - 1 year employment