Clinical Support Worker

Contribute to the provision of individual patient care in order to maintain skills as a health care professional

Act as patients advocate in all matters relating to their care, treatment and welfare acknowledging and incorporating cultural preferences, health beliefs and behaviours.

Facilitate an environment where health promotion and informed patient choice is encouraged and developed.

Promote and maintain a culture where staff actively contribute to the clinical governance agenda.

Be pro-active in risk assessment and clinical incident reporting and participate in root cause analysis where required

Constantly promote the importance of the patient experience within the team, and actively seek the views of patients and carers in the process of evaluating and developing care delivery on the ward/dept.

Undertake delegated clinical care duties in relation to wound care

After appropriate training and competency assessment, perform area specific clinical skills in line with core standards under the direction of a registered professional

Care of palliative patients and family

Care of patients with challenging and aggressive behaviour

Support to vulnerable patients adhering to trust safeguarding procedures.

Be able to initiate or respond to emergency situations.

Make every contact count promoting healthy lifestyle choices

Demonstrate an understanding of an integrated approach to quality issues so that every member of the team contributes and is aware of their responsibility in this area.

Contribute to the development of the service.

Contribute to and work with the team to ensure that all local and national, standards and guidance are in place

Ensure that all Trust policies are adhered to by self and others. Comply with the Trusts Risk Management Strategy and Directorate/Department clinical and health and safety policies and procedures and report any incidents/accidents and near misses in accordance with the Trust policy

Demonstrate learning from compliments, complaints, concerns and patient feedback

Support the views of patients and carers in the process of evaluating care provision within the ward/dept.

Support the development and maintenance of a team culture which actively encourages empowerment thereby supporting and facilitating change.

Participate as ward link worker or associate worker

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Knowledge & Skills

Qualifications & Training

Essential: - Level 3 vocational qualification or equivalent in appropriate subject; - literacy and numeracy skills to level 2 or above in English and maths or above

Desirable: - Care Certificate

Experience

Essential: - Recent relevant experience in health care