Clinical Support Worker Breast Care * Internal Only*

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

Essential

• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2
• oclinical observations
• Experience of a range of care and related procedures
• oknowledge of data protection legislation and health and safety at work legislation
• Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• Level 3 vocational qualification
• Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties
• Theoretical knowledge

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Essential

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality
• Working knowledge of legislation underpinning care provision

Desirable

• Experience of working in the Trust previously
• Clinical policies and procedures
• Familiarity with current NHS and social care policies.
• Computer skills
• Evidence of understanding of Trust Business

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Basic IT skills to use electronic patient records and other Trust systems.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Time-keeping, planning and prioritisation skills.
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Ability to work calmly and effectively under pressure.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Attention to detail
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable.

Desirable

• Venepuncture
• Keyboard skills.

Essential

• Flexible and versatile approach to meet the needs of the service.
• Willing to work flexible hours including nights, weekends and bank holidays

Desirable

• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Essential

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.