Clinical Support Worker A&E ( WCH )
North Cumbria Integrated Care NHS Foundation Trust
Whitehaven, CA28 8JGView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
30 October 2026
11 days leftJob description
Band 3 Clinical Support Worker 5 month fixed term The department is going through a lot of exciting changes which is providing opportunities for caree...
Please see attached job description and specification for detailed information regarding duties of the role.
You will work in the A&E department as part of a multidisciplinary team assisting the in the care of adults and children.
Ensure that the organisation and leadership of nursing and midwifery services supports the delivery of the highest standards of patient care in the pursuance of the Trust's objectives. The core nursing team is responsible for ensuring that effective systems of work are in place to ensure the safe delivery of evidence based patient care. Support effective patient flows and management of resources in the allocated clinical area in the Trust.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the "read this before applying" section.
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Other requirements
Essential: - Promote equality and value diversity; - Adhere to Trust Values and professional behaviours.
Qualifications
Essential
- Level 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties
- Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable: - Undertaken relevant additional training for Clinical Support Workers
Knowledge & Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Aptitudes
Essential
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
Desirable: - Keyboard skills.; - Venepuncture
Personal Circumstances
Essential: - Willing to work flexible hours including nights, weekends and bank holidays; - Flexible and versatile approach to meet the needs of the service.
Desirable: - Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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