Clinical Support Team Administrator
Norfolk & Suffolk Foundation NHS Trust
Norwich, NR1 3RE
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
2 September 2026
2 days left
Job description
We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwic...
This role will involve a range of administration duties to meet the needs of our clinical teams and service users, but specific responsibility will be placed upon business process, referrals, data entry and performance compliance. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust systems such as Lorenzo would be an advantage, however training would be given in respect to any training needs.
The roles and responsibility of this post include but not exclusive to:
- Update the Trust's electronic records system, (Lorenzo), inputting information in an accurate and timely manner. This will include the entering and accepting of referrals, updating patient records and transfer of cases to other teams. Experience of Lorenzo would be helpful but full training will be given.
- Managing Assessment, Triage and Treatment spreadsheets.
- Managing Assessment bookings in a prompt fashion and outcomes following assessment.
- Managing incoming calls.
- Liaising with other teams.
- Supporting Clinicians to maintain electronic patient records.
- Typing of letters.
- Maintaining and monitoring spreadsheets.
- Collating and distribution of reports.
- Minuting meetings.
- Undertake other appropriate duties, being adaptable and flexible to service needs across the locality.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Qualifications
Essential
- Pitman/RSA III Typing/Word Processing or equivalent secretarial experience at intermediate level
- NVQ3 Business Administration or equivalent or working towards
- NVQ2 Customer Services or working towards
Desirable
- Shorthand
- Knowledge of Trust electronic record system
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
- Working on own initiative with minimal supervision
- Ability to work with senior members of staff across a large organisation
Desirable
- Staff Supervision/Appraisal process
Skills
Essential
- Excellent articulate communication skills
- Ability to coordinate and prioritise management diaries
- ICT Skills including Microsoft, especially spreadsheets and presentations e.g Excel and PowerPoint or equivalent
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative/secretarial systems
Desirable
- Knowledge of NHS policy/procedures
- Knowledge of medical terminology
Other
Essential
- Able to work flexible across a range of different sites/offices
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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