Clinical Services Team Manager

The post-holder will provide visible, consistent operational

management for the clinical teams within their agreed portfolio. The role is

responsible for line management, workforce planning, day-to-day service

delivery, team development and ensuring that agreed people and operational

actions are completed.

The portfolio currently includes the HCA and Phlebotomy Team,

Practice Nurses and Nurse Associates, Advanced Practitioners and Biomedical

Scientist. The role may also assume responsibility for the Clinical Rota Team,

subject to final agreement. Physician Associates and Paramedic Practitioners

sit under the PCN Manager and are outside the line-management scope of this

post.

The post-holder will work closely with Clinical and Team Leads. Team

Leads provide on-the-ground coordination and support, but do not line manage.

The Practice Nurse and Nurse Associate Team Leads and the Advanced Practitioner

Team Lead also support clinical mentoring, the clinical elements of appraisal

and professional development.

This is primarily an operational management role. Clinical

supervision, professional accountability and decisions about individual

clinical competence remain with appropriately qualified clinical or GP leads

and the individual registered clinician. The post-holder will ensure that

concerns are identified, recorded and escalated through the appropriate route.

The post-holder will provide visible, consistent operational management for the clinical teams within their agreed portfolio. The role is responsible for line management, workforce planning, day-to-day service delivery, team development and ensuring that agreed people and operational actions are completed.

The portfolio currently includes the HCA and Phlebotomy Team, Practice Nurses and Nurse Associates, Advanced Practitioners and Biomedical Scientist. The role may also assume responsibility for the Clinical Rota Team, subject to final agreement. Physician Associates and Paramedic Practitioners sit under the PCN Manager and are outside the line-management scope of this post.

The post-holder will work closely with Clinical and Team Leads. Team Leads provide on-the-ground coordination and support, but do not line manage. The Practice Nurse and Nurse Associate Team Leads and the Advanced Practitioner Team Lead also support clinical mentoring, the clinical elements of appraisal and professional development.

This is primarily an operational management role. Clinical supervision, professional accountability and decisions about individual clinical competence remain with appropriately qualified clinical or GP leads and the individual registered clinician. The post-holder will ensure that concerns are identified, recorded and escalated through the appropriate route.

Hereford Medical Group is a large, welcoming General Practice operating across four sites in and aroundHereford City. Our main hub is a modern, purpose built practice located in the centre of Hereford, close to the train station.

We are a people centred organisation, caring for approximately 47,000 patients and employing around 180 permanent staff, alongside a range of trainees.

We place great value on our team and offer a comprehensive range of employee benefits, including:

Our mission is to provide high quality, compassionate primary care to our community.

Qualifications