Clinical Receptionist and Admissions Clerk

To admit, transfer and discharge patients onto the hospital Patient Administration System following Policies and Procedures.

Liaison with nursing and medical staff and other patient service staff regarding patient admissions, discharges and transfers

Updating of all ward activity and ensuring the hospitals bed state is accurate at all times.

Providing general reception duties.

Providing wards with new notes if required and ID labels. Ensuring accurate tracking of any hospital notes

Recording of attendances outside of clinic ensuring accuracy of outcomes

Assisting patients to use the self-check in kiosks where possible, recording the arrival of patients using the Trust's digital check in service.

Booking of appointments for patients returning to clinic using the Patient Administration System, following local guidelines in relation to specified timeframes.

Reconciliation of clinics held within the Outpatient's department and other departments as requested by the Team Leader, in line with set KPIs.

Using relevant hospital systems in line with the role.

Be accurate and have a high level of attention to detail.

Build and maintain close working relationships across the clinical administrative teams using standard Operating Procedures (SOPS) to ensure functions of the role are carried out correctly and within given timescales

Undertaking any other duties which may be specifically allocated by the Team Leader or Service Manager.

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Knowledge & Experience

Essential: - Experience of customer facing roles in an administrative environment.; - Demonstrate through experience prioritising workload and meeting deadlines

Qualifications & Training

Desirable: - IT Qualification; - Customer Service / Administration qualification

Personal Attributes & Skills

Essential: - Organised and self motivated; - Excellent communication skills; - Team Working

Desirable: - Experience of dealing with emotional and demanding circumstances