Clinical & Business System Support Officer

The Clinical & Business Team provide 2nd line Application support and we heavily involved with the new eCare EPR programme. It is an exciting time bringing in a brand new system and configuring it to meet the clinical needs for better patient care. We will also be looking to close down many of our older systems with this move.

You role would be part of the Clinical & Business team focused on the Outpatient transformation workload and ensuring our system configuration is maintained in our current PAS as well as our new eCare. This workload is essential for a smooth data migration of our Outpatient services. You will also provide system support to Users with any testing issues, system configuration issues or needing general guidance.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit

https: //www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Qualifications

Essential: - English & Maths GCSE or equivalent qualification; - Diploma or equivalent NVQ qualification in IT/Business Admin

Desirable: - Clinical or Business system training; - ITIL Foundation qualification

Experience

Skills

Desirable: - NHS Experience