Clinical Admin Assistant
Burnley Group Practice
Burnley, BB11 2DLView on map(opens Google Maps in a new tab)
Salary
£13.25 to £14.13
Contract
Permanent
Hours
Not specified
Closing date
11 October 2026
13 days leftJob description
Burnley Group Practice is looking to recruit an enthusiastic and conscientious Clinical Admin Assistant to join our fantastic admin team. (Previous ap...
Working as part of the Clinical Admin team, the postholder will work closely with clinical colleagues in order to support the smooth flow of information in order to contribute to the provision of data for clinical registers and QOF reports, SARS and summarising patient records. This role will also provide a admin support for the Safeguarding Lead and QOF groups and other clinical administrative work as necessary. You will have regular patient contact dealing with queries and passing on information to and for patients and regular contact with other NHS organisations. Other clinical admin work may also be undertaken subject to the needs of the Practice.
As part of a large Practice Team you must be able to work as a team player but also use your initiative within the confines of the Practice Policies and Procedures. The successful candidate must have strong IT skills and be either able to use our EMIS clinical software or happy to learn, have excellent keyboard skills and have a confident telephone manner and good, face to face interpersonal skills.
Proven experience of working in general practice and/or customer services as well as secretarial/admin skills are essential.
Burnley Group Practice is a large training practice based over three sites in Burnley - at St Peter's Centre, on Manchester Road and in Kiddrow Lane Health Centre. Staff may be required to work at all three sites subject to the needs of the Practice.
We have an extensive multi-disciplinary team with a wide range of clinical and administrative staff and believe that Teamwork is essential to deliver the best possible patient care.
We expect all our staff to work to the highest standards and we strive to offer the best service we can to our patients, but we also want our staff to be happy and healthy and we work tirelessly to ensure that the environment our team works in provides the setting for this to happen.
We offer a good package of terms and conditions including 6 week's annual leave and parking at all three sites (off-site at St Peter's Centre)
Qualifications
Essential
- Candidates must have previous experience in a secretarial/ admin role as well as with working with the public in a customer service setting.
- You must have excellent communication skills both verbal and written and an excellent telephone manner.
- You will have an ability to solve problems and must be able to manage the physical and mental demands of working in a pressured environment.
- You will have good IT and keyboard skills and be able to use a range of Software including Microsoft Office being able to use Word, Excel and experience of social medial.
- You should have experience of working in a busy office environment and be comfortable working as part of a large team.
- You will have a minimum of 5 GCSE's at level 5 or above which must include English Language and Maths.
Desirable: - NVQ 2 Health & Social Care
Experience
Essential
- Experience of working in an Admin role
- Experience of working in a team environment.
- Experience of customer service and/or working with the general public.
Desirable: - -Experience working in Primary Care or other NHS setting; - -Secretarial experience
Skills and Knowledge
Essential
- Excellent IT and keyboard skills
- Ability to maintain confidentiality
- Reliable and hardworking with good time management skills and a positive attitude.
- Good interpersonal skills.
- Willingness to work flexibly and able to multi-task
- Able to work without direct supervision within set parameters
- Ability to problem solve.
- Ability to remain calm under pressure
Desirable: - -Experience using EMIS clinical software; - - Knowledge of medical terminology; - - Knowledge of clinical coding
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
25 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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