Clerical Officer/Receptionist
Sheffield Teaching Hospitals NHS Foundation Trust
Sheffield, S10 2JFView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Fixed-Term
Hours
Not specified
Closing date
22 October 2026
2 days leftJob description
An exciting and challenging opportunity has arisen for an enthusiastic individual to join our Diabetes and Endocrinology Outpatient tea, The successfu...
To deliver a high-quality service by providing effective and efficient patient focused appointment bookings, a medical records function, clinic preparation and clinic reception for the patients attending.
The post holder with liaise with patients, other hospital staff and deal with enquiries from outside the hospital to help ensure the delivery of an efficient service to all users. They will be required to have a firm understanding of the need for confidentiality and to consider and maintain this confidentiality at all times.
To undertake reception duties and receive patients in a pleasant, tactful and understanding manner and accurately record all data fields on CONNECT. To be able to work under pressure, coping and adapting to different situations as they arise.
This vacancy is advertised on a fixed term contract basis for the maximum period of 22 months. Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.
Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Education and Qualifications
Essential: - GSCE at Grade C/4 in English and Maths(or equivalent qualifications) or equivalent experience
Desirable: - NVQ level II in Business Administration/ Customer Service/IT
Experience
Essential: - Experience of working within an office environment; - Experience of working in a public facing role
Desirable: - Relevant experience within the NHS
Further Training
Essential
- Knowledge of/ experience of using information and/or customer service systems.
- Working knowledge of Microsoft office packages including Outlook, Excel and Word.
Desirable: - Previous experience Infoflex / 59R Software; - Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of Data protection issues and the ability to maintain confidentiality.
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill.
- Ability to prioritise and work to strict/conflicting deadlines.
- On-going commitment to personal development.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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