Clerical Officer/Receptionist - Peterborough

• Register patients efficiently and accurately on the Trust's IT system
• Serve as the first point of contact for patient and relative enquiries in person and over the phone
• Maintain and organise patient records, including filing and scanning
• Liaise with both internal and external agencies to support patient care
• Uphold the high standards of the Diagnostic Imaging Department's reception area
• Assist in the induction, orientation, and training of new team members
• Attend and complete all Trust-mandated training sessions
• Work collaboratively as part of a large, supportive administration team
• Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

Essential

• GCSE or equivalent

Desirable

• NVQ Business & Administration

Essential

• Experience of dealing with confidential data and information
• To have some previous reception desk experience
• Experience of using MS Office, particularly MS Word and Outlook

Desirable

• Audio typing qualification / experience
• Experience / knowledge of medical terminology
• Previous NHS experience

Essential

• Accuracy / attention to detail
• Good standard of written and verbal communications at all levels

Essential

• Knowledge and understanding of Confidentiality and the Data Protection Act

Desirable

• Diagnostic Imaging Working Practices
• Experience of using Hospital systems