Clerical Officer
The Dudley Group NHS Foundation Trust
Brierley Hill, DY5 1RU
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
8 days left
Job description
An opportunity has arisen for a part time AdminAssistantto work withinour friendlyPodiatry Admin Office based at Brierley Hill Health and Social Care ...
To provide an efficient,comprehensiveand confidential administrative service to the Community Podiatry Service and to provide an efficient telephone / reception service to patients and their relatives / carers,initiatingany necessary action.
To play a key role in contributing to theday to dayprovision of an efficient,effectiveand robust service ensuring that it is patientcentredwith a customer focused and personalized approach.
This role requires communication links across the whole healthcare sector and may involve conflict resolution.
The post holder will take an active part in the change management processes in the development of systems and services asappropriate.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Qualifications
Essential
- Maths & English to GCSE Level grade C minimum or equivalent qualification.
Desirable
- Level 2 or above qualification in relevant field: NVQ Level 2 or above (e.g. Business Administration, Customer Service, etc), GCSEs or A Levels or equivalent qualifications.
- Recognised IT qualification
Knowledge
Essential
- Understanding of confidentiality and Data protection.
Experience
Essential
- Attention to detail and accuracy.
- Able to work under pressure in a busy office environment
- Experience of using Microsoft Office packages
- Customer service experience.
- Able to cover for colleagues during periods of leave
Desirable
- Previous experience of working in a telephone Booking office environment
- Experience with working with databases and data inputting
Planning & Organisational Skills
Essential
- Ability to contribute and participate to improving departmental work processes and procedures.
- Able to communicate effectively with staff of different disciplines
- Excellent time management skills.
- Ability to work on own initiative with guidance available from immediate manager.
Communication & Relationship Skills
Essential
- Excellent verbal and written communication skills
- Professional, friendly and approachable manner
- Highly motivated and able to motivate others
- Demonstrates good team skills and working well within a team
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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