Clerical Officer / Receptionist
Betsi Cadwaladr University Health Board
Chirk, LL14 5LN
Salary
£26,300
Contract
Permanent
Hours
Not specified
Closing date
1 September 2026
1 days left
Job description
An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the charming Community Hospital based in the town ...
The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible.
A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.
The ability to speak Welsh is essential for this post.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Qualifications
Essential
- GCSE grade C or above (or equivalent) in English language or equivalent level of experience
- IT or word processing qualification (e.g. RSA 2 or equivalent experience)
Desirable
- ECDL
- NVQ Level 1 or equivalent in customer service
Experience
Essential
- Experience of using a computer system (e.g. GP clinical IT system)
- Previous experience of working in a reception/office environment
- Experience of working with the general public
Skills
Essential
- Ability to input information onto a computer system with accuracy
- Ability to work in a busy environment, and deal with a number of different tasks simultaneously
- Ability to communicate tactfully with patients
- Ability to resolve issues 'on the spot' using own judgement
- Ability to multitask in a busy office environment
Knowledge
Essential
- An understanding of confidentiality involved with post
- Knowledge of a range of work procedures and practices
Personal Qualities
Essential
- Well motivated
- Ability to work as part of an integrated multi-skilled team member without direct supervision
- Ability to determine own work load priorities
- Flexible approach to work
- Welsh is essential
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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