Clerical Officer (Nuclear Medicine)

1. Reception1.1 Greets and books-in patients and visitors attending the department. Liaises with others, including wards and departments, to ensure that patients needs are met throughout their stay in the department.1.2 Takes and deals with telephone requests for verbal reports of patient study results.1.3 Receives specimens for analysis, deliveries etc. arriving in the department and directs them to the correct personnel.1.4 Ensures that the reception area is tidy at all times1.5 Demonstrates the agreed set of values and accountable for own attitude and behaviour2. Administration2.1. Takes requests and makes appointments for patient studies using a computerised booking system and sends out associated information to the patient.2.2. Schedules appointments with regard to existing bookings and staffing levels. This requires an awareness of the different complexities of patients procedures and the equipment and staff needed to undertake the test or treatment.2.3. Co-ordinates the making of appointments for the clinical PET service in accordance with the Operational Policy. This includes:2.3.1. Dealing with incoming requests promptly.2.3.2. Contacting the Nuclear Medicine Departments and PET-CT scanning centres at Manchester Royal Infirmary and Wigan Albert Edward Infirmary to transfer requests as appropriate.2.3.3. Confirming all patients will be attending their appointment.2.3.4. Contacting patients by phone to determine their eligibility for attendance and give appropriate appointment.2.3.5. Updating the PET-CT website.2.3.6. Updating the Image Exchange and PACS portals.2.4. Keeps records of all requests for the purpose of audit.2.5. Produces day logs for patients attending for studies, obtaining patient notes from records if necessary.2.6. Books interpreters as required.2.7. Maintains stocks of stationery, including all forms and patient information leaflets.2.8. Maintains the filing system for the Nuclear Medicine Department. This includes ensuring that records are kept and/or destroyed in accordance with NHS and Trust policies and guidelines.2.9. Assists in the implementation of any changes to booking procedures due to the modernisation agenda.

3. Out-patient clinics3.1 Ensures the care pathway for thyroid clinic patients and subsequent management of tests/treatment runs smoothly.

4. Regulatory4.1. Ensures that the monthly legal limit for in-patient radioiodine treatments is not exceeded (RSA 1993).4.2. Contacts other staff (medical/secretarial/nursing) to ensure that incorrectly completed request cards for patients studies are amended to comply with IRMER (2000).5. Monitors clinical trials activity5.1. Ensures all trial data is captured and recorded for monitoring purposes.

GlossaryRSA Radioactive Substances Act 1993ARSAC Administration of Radioactive Substances Advisory CommitteeIRMER Ionising Radiation (Medical Exposures) Regulations, 2000

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Qualifications

Essential: - Good general standard of education to A level standard; - Degree or equivalent

Experience

Essential: - Previous experience within an administrative role within a hospital or clinical setting

Desirable: - Previous experience of a PAS system

Skills

Desirable: - Use of computerised databases

Knowledge

Desirable: - Understanding of Nuclear Medicine procedures and associated regulatory issues

Values

Essential: - Ability to demonstrate the organisational values and behaviours

Other