Clerical Officer
Bolton NHS Foundation Trust
Bolton, BL2 6NT
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
3 September 2026
3 days left
Job description
An exciting opportunity has arisen for admin and clerical staff to join the Neurology Long Term Conditions and Stroke Community Therapy teams. We have...
Main roles and responsibilities will include
- Storage, retrieval and archiving of case notes to support outpatient episodes, customer service, patient registration and data input.
- Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
- If casenotes are not in main storage areas use tracking system to locate and request where necessary.
- Action any telephone request from colleagues, patients, outside agencies.
- Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
- Filing confidential information away into the casenotes and retrieving casenotes for consultants, secretaries or nurses.
- Registering of referrals and booking appointments on the Trust systems
- Daily checking of the Envoy system to ensure cancellation slots are fully utilised.
To find out more about the key responsibilities and the specific skills and experience, please take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Bolton Foundation Trust aims to ensure the wellbeing and development of all our staff team and are committed to the continuous improvement of staff engagement initiatives.
As an organisation we are committed to placing the patient at the heart of everything we do and in the provision of safe, effective patient care that acknowledges and ensures dignity. With this in mind we are seeking to recruit staff who share the organisation's values and beliefs. The department has an excellent recruitment and retention rate, which reinforces the supportive team approach to our staff. Bolton itself is a culturally diverse university town within easy motorway access of Manchester and surrounding areas.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.
Education/Qualifications
Essential
- English and Maths Grades C/4 and above
Desirable
- Administration/Customer Service Qualification
Experience & Knowledge
Essential
- Experience in an administration environment
- Customer Service Skills
- Willing to undertake full training on IT systems
- Knowledge of Data Protection Act/General Data Protection Regulations
Desirable
- Medical records experience
- Previous experience in a hospital/NHS environment
Skills
Essential
- Ability to work under pressure to meet deadlines and targets
- Accurate filing skills
- Willing to be flexible around tasks and working hours
- Ability to prioritise workload
- Ability to work to standards and with a good level of attention to detail
Desirable
- Demonstrate willingness to adapt to change
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 August 2026
Last checked
24 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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