NHSCloses in 3 days

Clerical Officer

Betsi Cadwaladr University Health Board

Abergele, LL22 8DP

Salary

£26,300

Contract

Permanent

Hours

Not specified

Closing date

3 September 2026

3 days left

Job description

To provide a comprehensive high level, efficient, accurate and prompt administrative service to all stakeholders by assisting in the smooth running of...

1. To maintain case notes in the department in good condition and repair damaged notes as and when required.

2. Compile case notes for new patient attendees at clinic.

3. Collect and distribute patient case notes or urgent items manually when required to and from other areas of the hospital.

4. Retrieve and return hospital case notes from other departments within the hospital as and when requested by the medical staff.

5. Assist in setting up own work area as appropriate

6. Open and prioritise incoming mail ensuring distribution to the appropriate person.

7. To receive and direct visitors and relatives in a professional and courteous manner at all times and assist in answering queries.

8. On patient's arrival in the department, on a one to one basis, go through registration process with patient.

Please see the full job description and personal specification attached within the supporting documents

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

English

Essential

  • GCSE Maths and English

Desirable

  • Good computer skills

English

Essential

  • Experience within a busy office/ call centre environment dealing with members of the public and hospital staff

Desirable

  • Knowledge of Data protection and patient confidentiality

English

Essential

  • Ability to work to strict deadlines and prioritise tasks with minimal supervision

Desirable

  • Knowledge of WPAS/ Hospital administration systems

English

Essential

  • Enthusiastic, confident with a positive attitude. Flexible attitude towards duties and responsibilities

Desirable

  • Ability to communicate professionally and effectively with all levels of staff both verbally and in writing

English

Essential

  • Ability to speak Welsh to Minimum Welsh Level 3 required

Desirable

  • To function efficiently under pressure and to meet deadlines

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

27 August 2026

Last checked

31 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BCU
Betsi Cadwaladr University Health Board

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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