Clerical Assistant
Bolton NHS Foundation Trust
Bolton, BL4 0LA
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
1 September 2026
1 days left
Job description
VACANCY FOR A BAND 3 CLERICAL ASSISTANT Medicine Division Respiratory Medicine An exciting opportunity has arisen for an enthusiastic, organised, and ...
What you'll be doing
- Managing appointments, referrals, and clinic schedules.
- Maintaining accurate patient records and updating electronic systems.
- Answering telephone and email enquiries efficiently.
- Supporting consultants, nurses, and the wider multidisciplinary team with administrative tasks.
- Ensuring patient information is handled confidentially and in line with NHS policies.
What we're looking for
We are seeking someone who
- Has excellent communication and interpersonal skills.
- Is well organised with strong attention to detail.
- Can prioritise workload and work effectively in a busy environment.
- Is confident using Microsoft Office and electronic patient record systems (or willing to learn).
- Enjoys working as part of a supportive team while also using their own initiative.
- Has previous administrative or customer service experience (NHS experience is desirable but not essential).
Working within the Respiratory Department means becoming part of a compassionate, supportive, and forward-thinking team committed to providing high-quality care for our patients. We value our staff and are dedicated to creating a positive working environment where everyone feels respected, supported, and encouraged to develop.
The aims of our Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work.
We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We value regular appraisal and supervision and ensure personal and professional development opportunities are available. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.
You will be required to be able to work flexibly to meet the needs of the service
Candidates will need to be able to travel to meet the needs of this post and will therefore need access to a vehicle for work.
Qualifications
Essential
- English and Maths GCSE level or equivalent
- NVQ Business administration / secretarial qualifications to level 3 or equivalent experience
- Previous administration / clerical experience in an office based setting
- Evidence of continued professional development
Knowledge
Essential
- Able to organise own workload
- An understanding of the service, relevant legislation
Desirable
- Understanding of Integrated Community Service Division
Experience
Essential
- Previous admin / clerical experience
- Experience of using a range of computer software packages and programmes including LE2
- Experience of using IT systems in place within the NHS
- Experience of working in a office environment and dealing with telephone enquiries
- Evidence of managing, organising and maintaining information systems
Desirable
- NHS admin / clerical experience
- Understanding of civica scheduling system
- Knowlegde relating to BI and local data management
Skills
Essential
- Maintain quality administration services
- To be able to work effectively as part of a team or and under own supervision using own initiate
- To demonstrate the ability to plan, develop, organise and prioritise your work to meet essential deadlines and changes in priority
- To demonstrate the ability to use IT systems and software
Desirable
- Use of Civica
- Experience in excel
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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