Chief of Staff
Norfolk and Norwich University Hospital
Norwich, NR4 7UGView on map(opens Google Maps in a new tab)
Salary
£94,356 to £108,814
Contract
Permanent
Hours
Not specified
Closing date
25 October 2026
5 days leftJob description
This is a rare opportunity to join the Norfolk & Waveney University Hospitals Group at a defining moment as it continues to grow and develop after its...
The Chief of Staff serves as the critical link between the Group Chief Executive, the Board and the wider organisation. Reporting at the most senior level, the postholder will lead the Chief Executive's Office, coordinate the business of the Executive Team and Board, and ensure that strategic priorities are translated into effective delivery across the Group.Working across a complex multi-site organisation, the postholder will oversee integrated performance management arrangements, support governance and assurance processes, coordinate high-profile programmes and drive organisational improvement. They will provide expert leadership in managing strategic risks, resolving complex issues and ensuring Board decisions are implemented effectively.The role extends beyond the Group, requiring close collaboration with NHS England, regional partners, local authorities, system stakeholders and national policymakers. The Chief of Staff represents the Group in politically sensitive environments, build consensus across organisations and influence policy, strategy and service development to support the Group's objectives. As such, we are seeking a highly credible leader with significant board-level experience, exceptional political awareness, strong governance expertise and a proven track record of delivering complex change within large healthcare, public sector or similarly complex organisations.
The Chief of Staff position will ensure priorities remain focused, decisions are translated into action and the Group operates with pace, purpose and accountability. You'll provide strategic leadership across governance, performance, risk management and organisational development.This is a highly influential role where you will:
Drive delivery of the Group's strategic ambitions, ensuring priorities are effectively coordinated and implemented across all hospital sites.
Lead high-profile transformation, improvement and innovation programmes that support better outcomes for patients and communities.
Provide expert advice to the Chief Executive, Board and senior leaders on complex, sensitive and strategically important matters.
Develop and oversee the Group's integrated performance and assurance framework, ensuring clear oversight of delivery, risk and organisational performance.
Build strong relationships with NHS partners, regional and national stakeholders, influencing policy, strategy and system-wide collaboration.
Ensure effective governance and successful implementation of Board and Executive decisions.Lead and develop a high-performing team, fostering a culture of collaboration, innovation and continuous improvement.
Above all, you will help ensure that the Group's vision for outstanding, sustainable healthcare becomes a reality, delivering meaningful benefits for patients, staff and communities across Norfolk and Waveney.
The newly formed Norfolk & Waveney University Hospitals Group (NWUHG) is placing people and culture at the heart of its transformation.
By working as one system, the Group is strengthening workforce development, improving staff experience, and creating consistent, supportive leadership across all three hospitals. This unified approach enables better training, enhanced well-being support, and a stronger culture rooted in compassion, flexibility, and continuous learning.
Focusing on people also supports national priorities--ensuring the workforce is skilled, adaptable, and ready for future models of care--and strengthens NWUHG's overall performance by improving quality, resilience, and sustainability.
Together, this creates a Groupwide commitment to making NWUHG a great place to work, with clear benefits for staff including:
Flexible working hours
Multi Faith prayer room at NNUH Colney Lane site
Discounted gym memberships
Generous pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH Colney Lane site
Free 24-hours confidential counselling support
On-site Nursery at NNUH Colney Lane
On-site cafes offering staff discounts at NNUH Colney Lane
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Qualifications
Essential
- Educated to master's level in a relevant area of academic practice or has relevant experience within depth additional expert knowledge in specialist areas/subject matters expertise in several relevant disciplines or equivalent experience working at a commensurate band.
Experience
Essential
- Extensive knowledge of the background to and aims of current healthcare policy and appreciation of the implications of this on engagement.
- Proven Board level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.
Desirable
- Proven Board level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.
Skills
Essential
- bility to demonstrate a high level of expertise in providing senior leadership. High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner.
- Ability to analyse numerical and written data, assess verbal, written, numerical and draw appropriate conclusions.
Attitude & Aptitude
Essential
- Ability to provide and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement in a hostile or antagonistic environment.
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion with a commitment to provide equality of opportunity, focused on removing barriers to full participation.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related