Chief Executive

• Provide strategic leadership for the organisation and ensure delivery of its vision, values and objectives.
• Lead the development, implementation and evaluation of the organisation's Strategic Plan.
• Ensure services are designed around the needs of patients and local communities.
• Promote innovation and transformation to improve quality, access and patient outcomes.
• Ensure organisational priorities align with local, regional and national NHS policy.
• Support the Board in identifying future opportunities and risks.
• Lead the development of new models of care that support integrated, population-focused healthcare.

• Develop a constructive and transparent relationship with the Chair.
• Support the Chair in ensuring effective Board governance and decision-making.
• Provide timely and accurate information to the Chair and Board.
• Ensure the Board receives appropriate assurance regarding organisational performance, quality, workforce and financial sustainability.
• Serve as principal adviser to the GP Partnership Board.
• Ensure the highest standards of corporate governance and accountability.
• Promote a culture of openness, transparency and continuous improvement.
• Maintain effective systems of assurance, risk management and organisational control.
• Ensure compliance with all statutory, contractual and regulatory requirements.
• Provide assurance to the Board regarding organisational performance and delivery of objectives.
• Support effective Board development and governance arrangements.

• Hold overall accountability for the quality and safety of services.
• Ensure systems are in place to support excellence in patient care and experience.
• Promote a culture of quality improvement and organisational learning.
• Ensure robust clinical governance arrangements across all services.
• Support clinical leaders to drive improvements in care quality and outcomes.
• Ensure compliance with Care Quality Commission standards and relevant professional frameworks.
• Promote learning from incidents, complaints, audits and patient feedback.

• Represent St Austell Healthcare within the Cornwall and Isles of Scilly health and care system.
• Develop strong relationships with NHS organisations, Integrated Neighbourhood Teams, Primary Care Networks, local authorities and voluntary sector partners.
• Contribute to Integrated Care System and place-based priorities.
• Promote collaborative working across organisational boundaries.
• Develop partnerships that improve population health and reduce health inequalities.
• Advocate for the needs of the local population within wider strategic forums.

• Ensure delivery of safe, responsive and effective healthcare services.
• Maintain oversight of organisational performance against agreed objectives.
• Ensure services remain patient-centred, accessible and sustainable.
• Oversee business continuity, resilience and emergency preparedness arrangements.
• Ensure organisational resources are deployed effectively and efficiently.
• Monitor performance through agreed quality, workforce, operational and financial indicators.

• Hold overall accountability for the financial sustainability of the organisation.
• Ensure effective stewardship of public resources.
• Lead the development of long-term financial and business plans.
• Ensure robust financial governance and control arrangements.
• Support the identification and development of opportunities that strengthen organisational sustainability.
• Work closely with financial leads to ensure delivery of agreed financial objectives.
• Ensure value for money across all areas of activity.

• Lead the development of an inclusive, compassionate and high-performing culture.
• Promote staff wellbeing, engagement and retention.
• Ensure workforce plans support organisational priorities.
• Champion equality, diversity and inclusion.
• Develop leadership capability throughout the organisation.
• Promote multidisciplinary working and collaborative leadership.
• Ensure effective succession planning arrangements are in place.

• Act as principal spokesperson for the organisation.
• Build public confidence in St Austell Healthcare.
• Promote meaningful engagement with patients, staff and stakeholders.
• Lead communication during periods of organisational change or operational challenge.
• Foster strong relationships with community partners and local representatives.
• Ensure communication reflects organisational values and supports transparency.

• Act with honesty, openness and transparency.
• Take accountability for decisions and actions.
• Promote trust throughout the organisation.

• Listen actively and seek to understand different perspectives.
• Support and develop colleagues.
• Foster a culture of inclusion and belonging.

• Encourage innovation and learning.
• Use data and evidence to guide decision-making.
• Deliver sustainable improvement.

• Build strong internal and external partnerships.
• Work constructively across organisational boundaries.
• Promote collective leadership.

• Value diversity of thought and experience.
• Create opportunities for all staff to contribute and develop.
• Champion equality, diversity and inclusion.

• Uphold the principles of the NHS Constitution.
• Champion the NHS People Promise.
• Promote the standards expected within the CQC Well-Led framework.
• Act as a visible and credible role model for the organisation's values and behaviours.
• Maintain the highest standards of professional and personal conduct.

• Patient-centred
• Compassionate
• Inclusive
• Collaborative
• Accountable
• Innovative

Essential

• Comprehensive understanding of NHS structures, policy and healthcare delivery.
• Understanding of population health management and health inequalities.
• Knowledge of quality improvement methodologies.
• Understanding of clinical governance and patient safety.
• Knowledge of workforce and organisational development.
• Understanding of public sector accountability and financial governance.
• Knowledge of regulatory and assurance frameworks.

Desirable

• Knowledge of primary care contracting arrangements.
• Knowledge of NHS commissioning and provider collaboration.
• Understanding of healthcare estates and infrastructure planning.

Essential

• Outstanding strategic leadership capability.
• Strong analytical and decision-making skills.
• Excellent communication and influencing skills.
• Ability to develop productive relationships across organisational boundaries.
• Ability to inspire confidence and lead through complexity.
• Strong negotiation and stakeholder management skills.
• Commitment to continuous improvement and innovation.

Essential

• Significant senior leadership experience within healthcare or a similarly complex organisation.
• Experience of operating at Board or Executive level.
• Proven experience of strategic leadership and organisational transformation.
• Experience of leading large multidisciplinary teams.
• Experience of financial management and organisational accountability.
• Experience of quality improvement and service redesign.
• Experience of governance, risk management and assurance.
• Experience of developing collaborative partnerships across organisations.
• Demonstrable success in delivering organisational change and improvement.

Desirable

• Primary care leadership experience.
• Experience of GP partnership organisations.
• Experience of Primary Care Networks.
• Experience of integrated care systems.
• Experience of community healthcare provision.

Essential

• Authentic and visible leader.
• Demonstrates integrity, openness and professionalism.
• Commitment to public service and improving healthcare outcomes.
• Resilient and adaptable.
• Inclusive and collaborative leadership style.
• Sound judgement and personal credibility.
• Commitment to equality, diversity and inclusion.

Essential

• Master's degree/Post Graduate (MBA, MSc or equivalent professional qualification).
• Senior leadership experience in healthcare, management, business administration or a related discipline.
• Evidence of continuing professional leadership development.