Chemotherapy Co-ordinator Scheduler

• To be a member of the Day Treatment unit (DTU) and provide a comprehensive administrative support to the DTU nurses and service based at the Churchill Hospital and is efficiently managing the processes underpinning: management of our databases (EPR, ARIA) chemotherapy delivery across day services, helping with patient query's and booking transport.
• Be able to have sensitive and compassionate manner with patients and relatives who are in relative states of emotional distress in view of delicate nature of the disease.
• To participate in cover arrangements of any member of the team, for training, annual leave or sick leave, as required and potentially on another site.
• To have a clear understanding of our policies and procedures and to participate in the implementation of unit polices and service development.
• Ensure all trust systems are up to date with patients' details as required while complying with the Data Protection Act.
• Maintain key links and good working relationships with all staff across oncology and haematology.
• Being responsible for scheduling and providing admin support for Oral Education Sessions
• Attend mandatory training course as identified through supervision and individual performance review.
• Support and participate in training all new members of staff
• *Interested, then please contact Nicole.Cosma@ouh.nhs.uk for a chat and/or informal visit.

• Use electronic software packages (eg ARIA) to co-ordinate the prescribing of chemotherapy by Doctors, its screening by pharmacists and receipt of prescriptions by the relevant pharmacy departments and being responsible for updating all relevant documentation.
• Liaising with the external chemotherapy provider, negotiating chemotherapy arrival times and release of chemotherapy at the correct time to ensure chemotherapy is not wasted.
• Be proactive in liaising with doctors and pharmacists, by communicating effectively to ensure that all chemotherapy is prescribed and screened, ideally 48 hours in advance.
• Work with pharmacy, DTU staff and external companies to minimise wastage.
• Liaise daily with nursing staff, providing a status report detailing the stage at which patients chemotherapy prescriptions have reached in the process.
• Support Pharmacy with database input and with any audits that need to be undertaken.
• Liaise with Cardiology to ensure all Echo referrals are actioned, and that all relevant data bases are maintained.
• Manage Herceptin referrals & scripts to Health Care At Home
• Coordination of Oral Education and Enos
• To attend a daily meeting to feed back on the coordination of chemotherapy, highlight any concerns to work together on achieving the outcome best for the patient.
• To take a lead role in the management of Oral Education Chemotherapy clinics, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust policies.
• To manage ones defined areas within their tasks and be responsible for prioritising work, developing staff and reviewing working practices to ensure effective department procedures and communication structures are implemented.
• To coordinate the day to day activities of the Chemotherapy Coordinators - To train and supervise members of ones team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals.
• To contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day to day basis support individual learning and development.
• To ensure that joint working and close co-operation is developed and maintained with internal and external staff groups, providing the clinical/operational services needed to maintain a complete and seamless service to patients.
• To deal with complex enquires from staff and patients investigating and researching matters in order to provide information, guidance and advice to others in response to their queries in line with departmental key performance indicators.
• To take responsibility for data quality within a defined area; investigating issues, rectifying processes and providing training as required.
• Taking responsibility of dealing with general communication including email, shared mailboxes and EPR communication centre
• To comply with the requirements of the Data Protection Act, Access to Health Records and legislation issued in relation to confidential data.
• Any other duties as deemed appropriate to the role to support the increasing service needs as requested by the DTU Nurse Manager or Lead Chemotherapy Nurse.
• Participate in individual performance review in regular supervision sessions as agreed
• * For more details please see full Job Description**

• Generous annual leave entitlement - 27 days (plus Bank Holidays) on joining the Trust which increases with length in service
• Flexible working (standard hours of work between 8.00 - 6.00 Mon - Fri no weekend or bank holiday working required)
• Working from Home options (on a rota basis, once fully trained)
• Modern working environment
• NHS discounts across varied businesses
• Continued professional development opportunities

Essential

• Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English
• Knowledge of a range of trust policies and procedures