CHC Administrator

To assist the CHC Team Administrator in all aspect of administration relating to NHS Continuing Health Care (CHC), Funded Registered Nursing Care (FNC) discharge from hospital and delayed transfers of care and any schemes associated with CHC/CHC bids.

Act as first point of contact for all referrals/enquiries to the CHC Team.

Take telephone messages in the absence of the CHC Team and if necessary signpost the caller to the correct person who can help with their query.

Monitor and ensure correct panel outcomes, application of information to the Broadcare system, liaise with the finance department regarding any change in funding/accommodation etc (Deceased, New Patients, amendments).

Produce reports for the team and CHC Team Managers when required.

Manage the departmental BCU application mailbox and carry out appropriate action.

To maintain and manage electronic diaries for CHC Operational Manager, Team Manager and Nurse Reviewers.

Ensure that letters relating to ratified, deferred or disputed CHC applications are completed and sent out to relevant parties.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Experience

Essential: - Sufficient experience in a busy NHS office environment

Knowledge

Desirable: - Oracle

Personal Qualities

Essential: - Ability to work autonomously as well as within a team; - Enthusiastic and Proactive

Skills

Desirable: - Line management skills

Qualifications

Essential: - NVQ 3 Business Administration or equivalent qualification /experience; - Good general education

Desirable: - Advanced level IT qualification or equivalent or working towards such; - ECDL