Care Navigator
SSP Health
Carlisle, CA1 1EB · CARLISLE, CA1 2HEView on map(opens Google Maps in a new tab)
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
1 December 2026
42 days leftJob description
We are recruiting for a Care Navigator who will be the first point of contact for patients, helping them access the right GP or healthcare service. Th...
- Being the first point of contact for patients.
- Handling telephone, face-to-face and electronic enquiries.
- Booking and arranging patient appointments/clinics.
- Liaising with GPs, clinicians, administrative staff and patients.
- Contacting patients with information from the clinical team.
- Helping patients access GP services and appropriate services in the wider community.
- Referring patients where appropriate.
- Filing, coding and general administrative work.
- Working with practice procedures and processes.
- Providing a friendly, professional and compassionate service to patients.
- Good IT knowledge
- Strong organisational skills
- Friendly and motivated attitude
- Good communication skills
- Ability to work in a busy and demanding environment
- Previous GP experience is preferred but not essential
- Experience with EMIS Web is desirable
- Docman and coding experience is desirable
- Training is provided
Carlisle Central Practice is an NHS GP practice serving patients across Carlisle and the surrounding areas. It provides a wide range of primary care services, including GP and nurse appointments, health checks, vaccinations and management of long-term conditions. The practice is operated by SSP Health and focuses on providing accessible, patient-centred care.
Qualifications
Essential: - GCSE grade A to C in English and Maths
Experience
Desirable: - Experience in working in a GP Practice
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
29 September 2026
Last checked
1 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related