Care Navigator
Primary Care Careers
Ipswich, IP1 3NQView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
22 October 2026
2 days leftJob description
Barrack Lane Medical Centre has an opportunity for two care navigators to join our friendly, supportive and professional team. These roles are offered...
- Greeting and directing all patents and handing out prescriptions, letters, completed forms, and specimen bottles.
- Making appointments face-to-face, online and via the telephone.
- Answering the telephone promptly and politely.
- Managing the needs of the patient, dealing with enquires and advising of practice procedures.
- Helping patients access the right services.
- Ensuring all information is recorded accurately on the computer system.
- Working as part of the care navigator team and supporting all members of the practice staff.
If
you would like to find out more information about this role, please do not
hesitate to get in contact with us.
Barrack Lane is a busy practice in the town centre of Ipswich, Suffolk. We have a practice population of over 20,000 patients. The practice is based on two sites, the main surgery in the centre of the town, and a branch surgery at Stoke Park.
Barrack Lane is part of a PCN (primary care network) with Ivry Street Medical Centre, in Ipswich, and the two practices cover a population of 32,000 patients. The PCN allows the practices to share resources and offer an enhanced service to our patients. The PCN employs care co-ordinators and social prescribers to work with patients, especially our vulnerable patients, to help them to access the best care.
Experience
Essential
- Excellent communication skills and a caring approach.
- A clear and polite telephone manner.
- The ability to work calmly and efficiently in a fast paced environment, working well under pressure.
- The need to maintain confidentiality all times.
- A high level of attention to detail.
- Good IT skills.
- The ability to work flexibly to cover colleagues holidays and occasional sickness.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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