Care Home & Service Support Care Coordinator

Coordination and administrative

support for all care provision within the PCNs Enhanced Health in Care Home

Service.

Responsible for planning and managing rota and

appointments.

Ensuring that all medical records are kept up to date with

any Enhanced Health in Care Home Service activities.

Monitoring tasks

and emails.

Regular liaison with Care Homes and PCN Clinical staff.

Ensuring Care Plans are in place and up to date.

Co-ordinating vaccination campaigns for care homes where

required.

Visiting care homes on a regular basis to strengthen

relationships.

Working within practice premises on

Saturdays, and to provide absence cover for Reception or Service Delivery Care

Co-ordinator roles when required.

Provide support when the Enhanced Access and Extended

Hours Service Delivery Care Co-ordinator is absent to include (but not limited

To)

Ensuring rotas are fulfilled and action is taken where possible to fill a vacant

shift if a member of staff is unable to work.

Dealing with any other issues that may arise to ensure

smooth running of the service.

Attendance at meetings as required.

Additional Responsibilities

Provide admin support for the weight management service.

Assist with other PCN projects as and when required

Support other teams where directed by the PCN Board/PCN

Management teams

Attend regular monthly sessions working alongside the

operations manager

Attend PCN Care co-ordinators meetings

This Job Description and person specification below outlines

the tasks and responsibilities required for the role.

support for all care provision within the PCNs Enhanced Health in Care Home

Service.

appointments for the weekly Care Home ward round. Ensuring rota is finalised

and uploaded on to patient data system at an agreed timeframe in advance.

any Enhanced Health in Care Home Service activities.

and emails.

them and being the point of contact for all non-urgent care requests.

service.

plan in place within the agreed timeframes and ensuring that an annual care

plan review/update takes place.

practices within the PCN to ensure parity

and liaising with practices where vaccinations are required.

required and providing admin support to clinicians delivering the vaccines.

relationships

practice premises, on a rotational basis across all sites, to support

collaborative working and to develop and maintain effective professional

relationships with individual practice teams around the care home service.

Saturdays, and to provide absence cover for Reception or Service Delivery Care

Co-ordinator roles when required.

Hours Service Delivery Care Co-ordinator is absent to include (but not limited

To)

cancellations is managed effectively, liaising with locum/agencies as required

to ensure all shifts are covered and complete documented and stringent checking

procedures to support provision of accurate and safe service delivery, e.g.,

GMC registration, DBS Checks.

shift if a member of staff is unable to work.

smooth running of the service.

being a point of contact for all queries, forwarding on referral and collating

and submitting monthly reporting returns and claims.

Management teams

operations manager

duties for this role, however, is not exhaustive and the post holder may be

called upon to do other duties not listed in this document

We are a four practice PCN located in Bournemouth, Dorset. The PCN Team consists of five Care Coordinators, an Operations Manager, a Business Manager and our Clinical Director as well as clinical staff.

Experience

IT

Full Driving Licence