Care Coordinator Team Lead
Hedena Health Ltd
Oxford, OX3 9JA
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
11 days left
Job description
We are looking for an enthusiastic and organised Project Lead & Care Coordinator to support and develop our Proactive Care Team (PACT) across the PCN....
- Service & Project Team Lead
- Care Coordination
- MDT & Partnership Working
- Line Management
- Data & Reporting
Service & Project Team Lead
- Support the day-to-day delivery and development of the PACT service.
- Monitor activity, caseloads and performance against agreed objectives.
- Coordinate workload across the team and ensure patients receive timely follow-up and support.
- Contribute to service planning, development and quality improvement initiatives.
Care Coordination
- Identify and support patients who would benefit from proactive multidisciplinary care.
- Coordinate care plans, referrals and actions arising from MDT discussions.
- Act as a point of contact for patients, carers and professionals involved in patient care.
- Escalate concerns relating to patient safety, unmet need or service delays.
MDT & Partnership Working
- Coordinate and facilitate MDT meetings involving health, social care and voluntary sector partners.
- Prepare agendas, record actions and ensure follow-up of agreed plans.
- Build strong relationships with partner organisations to support integrated care.
Line Management
- Provide supervision and support to Care Coordinators.
- Undertake one-to-ones, appraisals and wellbeing discussions.
- Support staff development, training and workload management.
Data & Reporting
- Maintain accurate records using EMIS and reporting systems.
- Produce activity and performance reports.
- Monitor outcomes and support reporting requirements for the PCN and ICB.
Hedena Health is a GP practice serving patients across Oxfordshire,
dedicated to providing high-quality, patient-centred primary care. The practice
offers a wide range of healthcare services and works closely with local health,
social care and community partners to deliver coordinated support for patients.
With a focus on accessibility, innovation and continuous improvement, Hedena
Health is committed to improving health outcomes and delivering excellent care
to its local population.
Qualifications
Essential
- Essential
- Experience working within the NHS, primary care, health or social care.
- Experience of care coordination, project coordination or service delivery.
- Excellent organisational, communication and relationship-building skills.
- Experience working with multiple stakeholders and multidisciplinary teams.
- Ability to prioritise workload and work independently.
- Good IT skills, including Microsoft Office.
Desirable
- Desirable
- Experience of line management or staff supervision.
- Experience using EMIS or similar clinical systems.
- Knowledge of Primary Care Networks, community services or integrated care.
- Experience of service improvement, reporting or performance monitoring.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 August 2026
Last checked
24 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related