Care Coordinator (Safeguarding, Immunisation & Palliative Care)
Aspen Medical Practice
Gloucester, GL1 3PX · GLOUCESTER, GL4 4SHView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
4 October 2026
23 days leftJob description
Aspen Medical Practice is seeking a motivated and organised Care Coordinator to support three important areas of patient care: safeguarding, childhood...
The post holder will provide dedicated coordination and administrative support across safeguarding, childhood immunisation and palliative care services.
- Maintaining and monitoring safeguarding and palliative care registers.
- Coordinating safeguarding and multidisciplinary meetings, preparing agendas, recording actions and following up outstanding tasks.
- Supporting safeguarding governance, audits and quality improvement activities.
- Monitoring childhood immunisation uptake and supporting recall and follow-up processes.
- Contacting patients, parents and carers regarding appointments and care requirements.
- Liaising with GPs, nurses, community services, social care teams, hospices and other partner organisations.
- Supporting vaccination campaigns and other population health initiatives.
- Producing reports, monitoring performance information and maintaining accurate records.
The role requires excellent organisational skills, attention to detail and the ability to work independently whilst building effective working relationships across a wide range of professional groups.
Post
Care Coordinator (Safeguarding, Immunisation & Palliative Care)
Hours
37.5 hours per week or part-time/job share considered
Reports to
Location
Aspen Medical Practice Aspen Centre and Saintbridge Surgery
Salary
Dependent on experience, broadly equivalent to NHS Agenda for Change Band 4
Aspen Medical Practice is seeking an organised, compassionate and proactive Care Coordinator to provide dedicated support across three key areas:
- Safeguarding (approximately 50%)
- Childhood Immunisation Programmes (approximately 30%)
- Palliative Care Coordination (approximately 20%)
This is a new role designed to improve patient outcomes, strengthen governance processes, and support clinicians by coordinating care pathways and administrative processes.
The post holder will work closely with GPs, nurses, administrative colleagues, safeguarding leads, community services, hospices and other healthcare professionals to ensure patients receive appropriate, timely and coordinated care.
The successful candidate will act as a central point of coordination for these services, maintaining registers, supporting meetings, tracking actions, improving processes and ensuring patients do not fall through gaps in care.
Acting as a key point of coordination to ensure safeguarding concerns are identified, discussed and progressed appropriately the post holder will work closely with our named safeguarding leads, and our administration team around the following key areas:
- Maintaining safeguarding registers and associated records.
- Supporting the identification, tracking and monitoring of safeguarding concerns.
- Ensuring safeguarding records are appropriately coded and documented.
- Monitoring safeguarding activity and follow up outstanding actions.
- Liaising with clinical and administrative teams regarding safeguarding processes.
- Organising safeguarding meetings and multidisciplinary discussions
- Preparing agendas and circulate relevant information.
- Taking accurate minutes and maintain action logs.
- Following up actions arising from meetings.
- Liaising with external agencies including social services, schools and health partners where appropriate.
- Conducting safeguarding audits and support quality improvement initiatives.
- Developing and maintaining effective safeguarding processes.
- Producing reports and data requested by safeguarding leads.
- Supporting compliance with safeguarding policies and statutory requirements.
Childhood Immunisation Coordination
The post holder will work closely with our lead nurse, and our administration team, around the following key areas:
- Recording and reconciling immunisation histories for newly registered patients.
- Monitoring immunisation uptake and identify patients requiring vaccination.
- Supporting the management of childhood immunisation schedules.
- Contacting parents and guardians regarding missed appointments.
- Following up persistent non-attenders and encouraging uptake of vaccinations.
- Booking immunisation appointments and supporting recall systems.
- Responding to patient queries regarding vaccination appointments.
- Liaising with Child Health Information Services and other relevant organisations.
- Supporting vaccination campaigns including catch-up programmes.
- Assisting with flu, COVID-19 and other seasonal vaccination initiatives.
- Supporting vaccine stock planning through coordination with nursing and administrative colleagues.
Performance Monitoring
- Monitoring vaccination uptake rates
- Identifying opportunities to improve coverage and performance
- Producing reports and data to support achievement of practice targets
Palliative Care Coordination
The post holder will work closely with our lead GP, frailty and administrative teams, around the following key areas:
Aspen Medical Practice is one of the largest GP practices in Gloucestershire, caring for approximately 32,000 patients. We employ around 140 staff who work together as a multidisciplinary team to deliver high-quality healthcare and continuously improve services for our local population.
We are committed to providing excellent patient care whilst creating a supportive and rewarding working environment for our employees. We recognise that our people are central to our success and actively seek staff feedback through surveys, suggestion schemes and staff forums.
As an employer, we offer membership of the NHS Pension Scheme, enhanced sickness allowances, free on-site parking, protected learning time, length of service recognition and a range of opportunities for personal and professional development.
We welcome applicants from a variety of backgrounds and are committed to creating an inclusive workplace where colleagues are supported, valued and encouraged to develop their skills and experience.
Informal visits and enquiries are welcomed and can be arranged prior to application.
Experience
Essential
- Experience working in an administrative, coordination or customer/patient-facing role
- Experience handling sensitive and confidential information
- Experience organising meetings, maintaining records and monitoring actions to completion
- Experience working collaboratively as part of a multidisciplinary team
- Proficient IT skills, including Microsoft Office applications and the ability to learn new digital systems quickly
Desirable
- Experience working in general practice, primary care or another NHS setting
- Experience supporting safeguarding processes, vaccination programmes or palliative care services
- Experience using TPP SystmOne
- Experience using audits, performance monitoring or reporting to support service improvement.
Other Experience, Skills and Attributes
Essential
- Compassionate, resilient and patient-focused, with the ability to handle sensitive and confidential information appropriately.
- Excellent communication, organisational and prioritisation skills, with the ability to work independently and manage competing demands.
- Understanding of safeguarding principles.
- Demonstrates initiative and a proactive approach to identifying and resolving issues
- Availability to work a full day on Thursdays
Desirable: - Knowledge of safeguarding procedures, childhood immunisation programmes and/or palliative care pathways.
Qualifications
Essential: - Good standard of general education, including GCSE English and Mathematics (Grade C/4 or above) or equivalent
Desirable: - Relevant qualification in administration, health and social care, healthcare administration or a related field
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 September 2026
Last checked
8 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related